Restaurant Team Member

Aluminiosteverga; Winchester; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Support with training & professional "

Various learning & development

Employee Assistance Program - Hospit­要

Refer a friend scheme

Free parking

AND...much, much more!

Job summary

Norton Park Hotel, Spa & Manor House, a 4-star, 165-bedroom property near Winchester, is seeking a guest-focused team member to work across Food & Beverage areas, ensuring guest satisfaction and upholding brand standards.

You will keep up to date with pricing and promotions to assist guests and maximise sales, with opportunities for training, development, and staff discounts; a supportive employer in a diverse, inclusive environment.

Qualifications

• Excellent guest service and communication skills.
• Ability to work in fast-paced hospitality environments.
• Flexible and reliable team player.

Responsibilities

• Work across Food & Beverage areas to maintain guest satisfaction and brand standards.
• Assist guests with information on pricing, promotions and services to maximise sales.

Skills

Guest service

Customer service

Time management

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program - Hospitality Action
• Refer a friend scheme
• FREE parking
• AND...much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all.

We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.