Conference & Events Team Member

Chesford Grange Hotel; Kenilworth; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free health club

Staff discounts

Family & friends discounts

Training support

Learning & development

Employee assistance

Refer a friend

Free parking

Job summary

Chesford Grange Hotel & Spa in Kenilworth is seeking team members to deliver outstanding guest experiences across its Food & Beverage outlets. You will help uphold brand standards while assisting guests with recommendations and promotions.

The role suits those with a passion for hospitality, strong customer service, and the ability to work well under pressure in a busy environment. Training and benefits are provided.

Qualifications

• Strong focus on delivering exceptional guest service.
• Ability to manage time effectively and stay organized.
• Comfort working across multiple Food & Beverage areas.

Responsibilities

• Be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Ability to work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

I is this the role for me?

• Passion for delivering
• exceptional guest service
• Strong customer service
• skills
• Good time management and
• organisational skills
• Ability to work under
• pressure

Curious to find out more?

Chesford Grange Hotel & Spa is located in Kenilworth, close to Warwick and is a 4*, 205-bedroom property. Our hotel has The River Room restaurant, the Manor & terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Silver from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.