Conference & Events Supervisor

Apex Hotels; Dunblane; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

29 days holiday

Training and development from day one

Employee events and celebrations

Inhouse company interactive employeeコミ

Gym and pools access

Healthy meals to enjoy while working

Employee Assistance Programme

Financial Wellbeing App

£200 referral bonus

Discounts and wellbeing platform Treat

Long service recognition

Probation pass and anniversary guest体验

50% restaurant discount

Cycle to Work Scheme

Discounted room rates for employees

Spa discounts

Life Assurance cover

Job summary

Apex Hotels in Dunblane is seeking a Conference and Events Supervisor to lead the day-to-day running of our conference and events, ensuring every guest leaves with memorable memories. You’ll drive excellent service across corporate events, weddings, and special occasions, delivering personal touches that guests will share.

Onboarding includes a 12-week structured learning journey to equip you with the skills and confidence to excel, with a focus on customer care, initiative, and teamwork.

Qualifications

• Previous experience in a Conference and Events role.
• Ability to supervise and develop a team.
• Strong guest service focus and problem solving.

Responsibilities

• Set up meeting rooms and events spaces to ensure excellent experiences.
• Lead staff to deliver outstanding event service and presentations.
• Serve food and beverages to guests during events.
• Maintain high standards of cleanliness and organisation in event areas.
• Assist with stock taking and training of team members.

Skills

Organisational skills

Customer service

Team leadership

Communication

Job description

Why join Apex Hotels?

You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Conference & Events Supervisor in Dunblane. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction.

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday


• Training and development from day one


• Employee events and celebrations


• Inhouse company interactive employee communication APP


• Entry to our state-of-the-art gym and pools


• Healthy meals to enjoy while you're working


• Access to an external Employee Assistance Programme


• Financial Wellbeing App


• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you'll also receive ...

• Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family


• Involvement in our employee recognition schemes


• Long service recognition


• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two


• 50% discount in our restaurants


• Cycle to Work Scheme


• Discounted room rates for employees, friends, and family


• Spa treatments and product discounts


• Life Assurance cover.

Role Overview:

As Conference and Events Supervisor you will have the opportunity to be actively involved in leading and influencing the day to day running of the the Conference and Events within Apex Hotels. You will have the exciting role of making sure every customer has a memorable experience and leaves with special memories . No two days are the same in Conference and Events with a variety of corporate events, wedding and special occasions. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.

Main Responsibilities:

• Responsible for setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.


• Ensure staff provide excellent customer service during each event.


• Serving food and beverages to the guests.


• Delivering the highest standards in service and presentation.


• Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet


• Resolve any guest requests and aim to fulfil any special requirements during the event


• Being responsible for ensuring all working areas are kept clean and tidy.


• Taking responsibility for stock taking.


• Assist with the training and development of Team members

About you:

You will be an excellent organiser with a passion for providing excellent customer care. You will have the initiative and drive to build on the success of the department alongside the Manager. You will have excellent communication skills and be able to motivate your team, as well as delegate tasks.

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Supervisor. With this in mind, we are looking for a Conference and Events Supervisor who:

• Previous experience in a Conference and Events role


• Ideally has evidence of supervisory training


• Can deliver excellent standards


• Uses own initiative


• Has a strong customer service attitude


• Holds a genuine desire to provide a warmer welcome to our guests.

Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

INDHP