Assistant Groups, Conference and Events Manager (Fixed Term)

Apex Hotels; Dunblane; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

30 days holiday

Training and development from day one

Employee events and celebrations

Company communication APP

Job summary

Apex Hotels in Dunblane (or Dundee) is seeking a Group, Conference & Events Assistant Manager to drive and manage conference, events and group bookings from enquiry to execution. You will support the GCE Manager, maximise revenue, coordinate with operations and nurture client relationships across spaces.

The role is fixed term for 12 months to cover maternity leave and offers development opportunities, a competitive rate of pay and a range of employee benefits.

Qualifications

• Proven experience in events or group sales, ideally within a hotel or hospitality environment.
• Strong leadership and supervisory skills.
• Strong commercial awareness and target-driven mindset.
• Excellent communication and negotiation skills.
• Ability to multitask and manage multiple events simultaneously.
• Proficiency in booking systems (Infor/Opera/Delphi) and Microsoft Office.

Responsibilities

• Support the GCE Manager with day-to-day leadership of the Events & Groups team.
• Convert enquiries into confirmed bookings, maximise revenue across bedrooms, meeting rooms, and event spaces.
• Build relationships with corporate, leisure and agency clients to drive repeat business.
• Conduct client meetings and site visits to secure new business.
• Coordinate event requirements with operational departments for seamless delivery.
• Prepare and manage function sheets with accurate event details.
• Attend and support events, resolving issues and ensuring client satisfaction.
• Maintain booking and client records in hotel systems and databases.
• Produce reports on sales performance and trends for decision-making.
• Monitor team productivity and identify process improvements.

Skills

Leadership

Communication

Negotiation

Multitasking

Customer service

Tools

Infor

Opera

Delphi

Microsoft Office

Job description

Why Join Apex Hotels?

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Group, Conference & Events Assistant Manager in Dunblane. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.

This role can be based in either Dunblane or Dundee. It is fixed term for 12 months to cover maternity leave.

Role Overview:

To drive and manage conference, events and group sales and confirmed bookings, ensuring exceptional service delivery from enquiry to execution. Key support to the GCE Manager, this role plays a key part in maximising revenue, efficient coordination, and outstanding client relationship management while delivering exceptional client experiences across all conference and event spaces.

Specific Tasks

• Support the GCE Manager with the day-to-day leadership, development and performance of the Events & Groups team.
• Convert group, meeting and event enquiries into confirmed bookings, maximising revenue opportunities across bedrooms, meeting rooms and event spaces.
• Build and maintain strong relationships with corporate, leisure and agency clients to drive repeat business and customer loyalty.
• Conduct client meetings and site visits, showcasing hotel facilities and services to secure new business.
• Coordinate event requirements with operational departments to ensure seamless delivery and an exceptional guest experience.
• Prepare and manage function sheets, ensuring all event details and client requirements are communicated accurately.
• Attend and support events as required, proactively resolving issues and ensuring client satisfaction.
• Maintain accurate booking, client and event records within hotel systems and databases.
• Produce reports on sales performance, booking trends and customer feedback to support business decision-making.
• Monitor team productivity and identify opportunities to improve processes, efficiency and service standards.

About you:

We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:

• Proven experience in events or group sales, ideally within a hotel or hospitality environment.
• Strong leadership and supervisory skills.
• Strong commercial awareness and target-driven mindset.
• Excellent communication and negotiation skills.
• Ability to multitask and manage multiple events simultaneously.
• Proficiency in booking systems (e.g. Infor, Opera, Delphi) and Microsoft Office.

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 30 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive...

• Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.