Conference & Events Sales Executive — Revenue Growth

Glasgow Grosvenor; Glasgow; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Pension Scheme

Discounted Hotel Stays across our 7H P

Discounted Food and Beverage across 7H

Job summary

Glasgow Grosvenor is seeking a Conference and Events Sales Executive to join our team in Glasgow. You will handle guest enquiries, convert reservations, and actively upsell hotel bedrooms, restaurants, and activities to maximise revenue.

You will collaborate with colleagues across departments to deliver exceptional guest experiences, coordinate events, and participate in promotional activities, contributing to a busy, vibrant West End property.

Qualifications

• Excellent customer service and communication skills.
• Experience in hospitality or events sales is desirable.
• Strong organisation and ability to upsell.

Responsibilities

• Dealing directly with guest enquiries, questions and reservations; warmly answering calls and emails, providing high-standard customer service.
• Contributing to team targets to ensure sales forecasts are achieved, upselling bedrooms, restaurants and activities.
• Utilising our Property Management Systems to manage events and maximise yield.
• Liaising with hotel teams to ensure teamwork and top-notch guest service.

Job description

Glasgow Grosvenor is seeking a Conference and Events Sales Executive to join our team in Glasgow. You will handle guest enquiries, convert reservations, and actively upsell hotel bedrooms, restaurants, and activities to maximise revenue.

You will collaborate with colleagues across departments to deliver exceptional guest experiences, coordinate events, and participate in promotional activities, contributing to a busy, vibrant West End property.