Conference & Events Sales Exec – Upsell & Experience

7 Hospitality Management Ltd; Glasgow; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension Scheme

Discounted Hotel Stays across 7H Portf

Discounted Food & Beverage across 7H

Job summary

Glasgow Grosvenor Hotel is seeking a Conference and Events Sales Executive to drive revenue and deliver outstanding guest experiences. You will handle inquiries, convert leads, upsell bedrooms and F&B, manage events with our PMS, and work closely with teams across the hotel to ensure smooth service.

This role rewards a positive, proactive attitude and strong communication; you will build relationships with corporate clients, plan show rounds, and participate in promotional activities to maximise

Qualifications

• Experience in hospitality sales or events is preferred.
• Strong customer-service ethos and communication skills.
• Ability to build relationships with clients and partners.

Responsibilities

• Handle guest inquiries, questions and reservations with high-quality service.
• Upsell hotel bedrooms, dining, and activities to maximise revenue.
• Utilise the PMS to manage events and schedules effectively.
• Liaise with hotel teams to ensure smooth service and teamwork.
• Convert enquiries into bookings and manage promotional opportunities.

Skills

Sales & upselling

Customer service

Event coordination

Communication

Tools

Property Management System (PMS)

Job description

Glasgow Grosvenor Hotel is seeking a Conference and Events Sales Executive to drive revenue and deliver outstanding guest experiences. You will handle inquiries, convert leads, upsell bedrooms and F&B, manage events with our PMS, and work closely with teams across the hotel to ensure smooth service.

This role rewards a positive, proactive attitude and strong communication; you will build relationships with corporate clients, plan show rounds, and participate in promotional activities to maximise