Conference & Events Officer

University of Strathclyde; Glasgow; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

The University of Strathclyde is seeking a Conference & Events Officer to lead and coordinate our busy events and conferencing service at the Glasgow campus. You will work with clients to plan details, ensure on-site delivery, and manage cross-team collaboration to deliver high-quality experiences for delegates.

This role requires professional, organised individuals with a track record in events and customer-facing service.

Qualifications

• Experience in event or venue management and a strong track record in customer-facing service delivery.
• Excellent attention to detail and sound judgement.
• Ability to manage competing priorities and work with colleagues, clients and stakeholders.
• Professional, organised and confident.

Responsibilities

• Plan event details and provide on-site support throughout delivery.
• Line manage Conference Operations team and coordinate input across TIC Operations, Catering, Information Services and Estates Services.
• Develop and improve systems and processes to support high-quality, client-focused events on campus and online.
• Contribute to the ongoing development of Strathclyde’s commercial conferencing and events offer to stay relevant and profitable.

Skills

Event management

Customer service

Job description

Named Best Events Venue at the 2026 Scottish Event Awards, Strathclyde’s Sir Jim McDonald Technology & Innovation Centre (TIC) is a modern, purpose-built venue in the heart of Glasgow. Operated by the University’s Conferencing & Events team, TIC is one of Scotland’s busiest conference venues, welcoming more than 44,000 delegates to over 600 events in academic year 2024/25. The team also delivers events and hospitality across the wider Strathclyde campus, including the Barony Hall, the new Charles Huang Advanced Technology & Innovation Centre (CHATIC) and a range of teaching and social spaces.

The Conference & Events Officer plays a key role in delivering a successful, sustainable and commercially focused conferencing and events service.

Following handover from Business Development, you will work closely with clients to understand their requirements, plan the details of their event and provide on-site support throughout delivery.

Events may be large, complex, hybrid or fully online, requiring confidence, initiative and a strong understanding of client needs, campus facilities and the functionality of our online event platform.

You will line manage the Conference Operations team and coordinate the input of colleagues across TIC Operations, Catering, Information Services, Estates Services and other teams to support professional event delivery.

You will also develop and improve systems and processes that support high-quality, client-focused events on campus and online, helping maintain TIC’s reputation as a world-class facility for research, knowledge exchange and conferencing.

Working with the Senior Conference & Events Officer and the Conferencing & Events management team, you will contribute to the ongoing development of Strathclyde’s commercial conferencing and events offer, ensuring it remains relevant, profitable and responsive to the business and academic events sector.

We are looking for a professional, organised and confident individual with experience in event or venue management and a strong track record in customer-facing service delivery. You will bring sound judgement, attention to detail, the ability to manage competing priorities, and confidence in working with colleagues, clients and stakeholders.

Proud member of the Disability Confident employer scheme

Conference & Events Officer

Company: University of Strathclyde Salary: £33,662 to £37,369 a year Hours: Full-time Location: Glasgow, G1 1XQ Working pattern: On-site Job type: Permanent

Posting date: 2 Nov 2026 Closing date: 15 Nov 2026

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.