Conference & Events Manager

Restaurant Associates UK; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is seeking a Conference & Events Manager to lead a dynamic team in delivering exceptional experiences at a unique venue in the New Forest. This role involves managing all aspects of events, from weddings to corporate gatherings, ensuring high standards of service and customer satisfaction. The ideal candidate will possess strong leadership skills, a knack for organization, and the ability to thrive in a fast-paced environment. Join a forward-thinking organization that values inclusivity and offers a comprehensive benefits package, including career development opportunities and discounts on travel and shopping.

Benefits

Contributory pension scheme

Career development programmes

Access to Digital GP

Travel discounts

Food shopping discounts

Cinema ticket discounts

Cash rewards

Free wellness classes

Qualifications

• Experience in events and hospitality management.
• Previous team management experience.
• Excellent people management and communication skills.

Responsibilities

• Deliver excellent service in a fast-paced C&E operation.
• Manage customer feedback and implement action plans.
• Oversee all C&E bookings and upselling.

Skills

Event Management

Team Leadership

Customer Service

Communication Skills

Organizational Skills

P&L Understanding

Job description

Conference & Events Manager - Hampshire

Situated in the heart of the New Forest, Beaulieu offers a versatile and unique venue for various events, including conferences, dinners, weddings, and family fun days. With attractions like Palace House, Beaulieu Abbey, and the National Motor Museum, there is something for everyone.

Beaulieu provides some of the finest meeting and event facilities on the south coast, featuring modern conference amenities, historic buildings, and unique event spaces. We cater to meetings, banquets, summer parties, and weddings.

More About The Role

As Conference & Events Manager, you will take a hands-on approach. Your duties will include:

1. Delivering excellent service in a fast-paced C&E operation, focusing on weddings, client events, and small meetings, ensuring high standards and customer satisfaction.
2. Working closely with the General Manager and Sales Manager.
3. Leading, managing, training, and developing a large, variable team.
4. Creating rotas aligned with budget and business needs to optimize staffing.
5. Managing customer feedback and implementing action plans.
6. Overseeing all C&E bookings, upselling, and understanding client requirements.

Who You Are

Our ideal manager will:

1. Have experience in events and hospitality management.
2. Have previous team management experience.
3. Possess excellent people management and communication skills.
4. Be highly organized.
5. Be flexible with working hours.
6. Have experience leading teams to achieve results.
7. Be capable of working under pressure and multitasking.
8. Understand P&L accounts.

Benefits

We offer a comprehensive benefits package, including:

• Contributory pension scheme
• Career development through our Career Pathways and MyLearning programmes
• Access to Digital GP and wider healthcare benefits
• Travel discounts with TUI, Expedia, Booking.com, and more
• Food shopping discounts at Tesco, Sainsbury's, Morrisons, etc.
• Up to 44% off cinema tickets
• Cash rewards for spending and usage across various brands
• Free wellness, mindfulness, and exercise classes
• Discount sharing with friends and family

About Us

Part of Compass Group UK&I, Restaurant Associates delivers excellent hospitality through food, drink, and services. We collaborate with partners and clients to achieve outstanding results, providing employee dining and exceptional experiences at cultural and heritage sites across the UK.

Job Reference: com/0303/64305001/52580375/SU #RA Venues

At Compass Group UK&I, we foster an inclusive environment where everyone can be themselves and have equal opportunities to advance. We celebrate diversity and aim to create a culture of respect, empowerment, and growth for all team members.