Conference & Events Co ordinator

LGH Hotels Management Ltd; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a skilled Conference & Events Co-Ordinator to enhance sales performance and oversee event operations. This exciting role involves supporting the sales team, managing schedules, and ensuring client satisfaction. With a rich heritage and a luxurious setting, this position offers a unique opportunity to contribute to the growth of a historic hotel while enjoying various employee benefits. Join a dynamic team dedicated to excellence in hospitality and make a significant impact on the guest experience.

Benefits

Employee discounts across hotel portfolio

Shopping discounts

Eye care benefits

Free legal & financial advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Wellbeing tips and fitness videos

Free meals on duty

Free parking

Qualifications

• Proven experience in sales coordination and customer service.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage sales activities and coordinate schedules effectively.
• Assist in preparing promotional materials and organizing events.

Skills

Sales Coordination

Customer Service

Event Management

Data Analysis

Education

Bachelor's Degree in Business or Hospitality

Job description

The Queen at Chester Hotel, Premier Collection By Best Western

Conference & Events Co-Ordinator

Job brief

We are seeking an experienced and organized Sales Coordinator to support our sales team. The successful candidate will serve as a point of contact for colleagues and customers, managing schedules, providing feedback, documentation, and information.

The goal is to enhance hotel sales performance and contribute to the company's growth.

This dual role involves assisting the sales manager in securing events and overseeing event operations on the day.

Benefits

• Employee discounts across our Best Western hotel portfolio
• Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays
• Eye care benefits
• Free legal & financial advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips, fitness videos, and healthy living advice
• Recipes, podcasts, and TV for wellbeing
• Breathing exercises
• 24/7 support line
• Team recognition and rewards
• Free meals on duty
• Free parking

Responsibilities

1. Manage sales activities by coordinating schedules, filing documents, and communicating relevant information
2. Ensure availability of sales-related equipment and materials
3. Respond to customer complaints and provide after-sales support
4. Store and analyze financial and non-financial data, and generate reports
5. Process orders accurately and promptly
6. Inform clients of delays or issues
7. Monitor progress, identify shortcomings, and suggest improvements
8. Assist in preparing promotional materials and organizing events
9. Ensure compliance with laws and policies
10. Organize and oversee operational events

Hotel

Welcome to the historic railway hotel in Chester, established in 1860. We offer a luxurious stay and a perfect base for exploring Chester and beyond. Enjoy our public areas, fine dining, afternoon teas, cocktails, and the tranquil terrace.

Our hotel, built opposite Chester station, boasts a rich heritage, hosting notable guests like Charles Dickens and Cecil Rhodes. With 218 rooms equipped with Wi-Fi, TV, and 24-hour room service, and 8 conference rooms, we cater to all needs.

About Us

Join LGH Hotels Management for an exciting hospitality career. With 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western, we offer a dynamic environment to grow and shape the future of hospitality in the UK.