Conference & Events Co ordinator

TN United Kingdom; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team at a historic hotel in Chester as a Conference & Events Co-ordinator! This exciting role involves supporting the sales team, managing schedules, and ensuring smooth operations for events. You'll play a key role in maximizing hotel sales performance while enjoying a range of employee benefits, including discounts and wellbeing support. If you're organized, customer-focused, and passionate about hospitality, this opportunity is perfect for you. Be part of a company that values its employees and offers a vibrant work environment.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips and fitness videos

Team reward & recognition

Free meals on duty

Free parking

Qualifications

• Experience in sales coordination and customer service.
• Strong organizational and communication skills.

Responsibilities

• Coordinate sales activities and manage schedules.
• Respond to customer complaints and provide support.
• Assist in organizing promotional materials and events.

Skills

Sales Coordination

Customer Service

Event Management

Documentation Management

Education

Degree in Hospitality Management

Relevant Certifications

Job description

Conference & Events Co-ordinator, Chester

Client: LGH Hotels Management

Location: Chester, United Kingdom

Job Category: Hospitality

EU work permit required: Yes

Job Reference: eeb7480be307

Job Views: 4

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description

We are looking for an experienced and well-organized Sales Coordinator to support the sales team. The successful candidate will serve as a point of reference for colleagues and customers, maintaining schedules and providing feedback, documentation, and information. The goal is to maximize hotel sales performance and contribute to the company's development. This is a dual role: assisting the sales manager in securing events and overseeing their operation on the day.

Benefits

• Employee discounts on bedroom rates across our Best Western hotel portfolio
• Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips, fitness videos, recipes, and healthy living advice
• Wellbeing podcasts and TV
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Responsibilities

• Coordinate sales activities, manage schedules, file documents, and communicate relevant information
• Ensure sales-related equipment and materials are adequate
• Respond to customer complaints and provide after-sales support
• Store and present financial and non-financial data in electronic form
• Process orders accurately and promptly
• Inform clients of delays or issues
• Monitor progress, identify shortcomings, and suggest improvements
• Assist in organizing promotional materials and events
• Ensure compliance with laws and policies

About the Hotel

Welcome to Chester's original railway hotel, established in 1860. Located at the gateway to Chester, it offers a stylish retreat and a luxurious base for exploring the city. Known for its heritage and stunning public areas, including great food, afternoon teas, and signature cocktails, with a tranquil terrace oasis.

Built opposite Chester station, it has hosted notable guests like Charles Dickens. The hotel features 218 bedrooms with Wi-Fi, TV, and 24-hour room service, along with 8 conference rooms for events, meetings, or weddings.

About Us

Join LGH Hotels Management for an exciting career in hospitality! With 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western, we offer prime locations and opportunities to shape the future of UK hospitality. Be part of our dynamic team!