Conference and Events Manager

Sixty Eight People; City of Edinburgh; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative venue is seeking a Conference and Operations Manager to lead high-quality events. This role requires a natural leader passionate about guest experiences, overseeing logistics and team management while ensuring compliance with health and safety regulations. The ideal candidate thrives in dynamic environments, excels in motivating teams, and is dedicated to service excellence. Join a forward-thinking company where your contributions will enhance the hospitality experience and support strategic growth.

Qualifications

• Strong background in hospitality or event operations with excellent logistical skills.
• Detail-oriented and highly organized, committed to service excellence.

Responsibilities

• Oversee event logistics, inventory, and supplier management.
• Lead the conference and banqueting team to deliver outstanding events.

Skills

Leadership

Event Logistics

Supplier Management

Health and Safety Compliance

Team Motivation

Customer Service Excellence

Education

Degree in Hospitality Management

Relevant Certifications

Job description

UNIQUE VENUE. FORWARD THINKING. CULTURE FOCUSED.

We’re looking for an experienced and motivated Conference and Operations Manager to lead the delivery of high-quality events at our client’s dynamic venue. They will oversee all operational aspects of conferences and banqueting, manage and inspire a dedicated team, and ensure everything runs exceptionally.

The Role

• They will be responsible for event logistics, inventory and supplier management, and will act as Duty Manager when needed. They’ll play a key role in driving service excellence and supporting the growth of our hospitality offering.
• Lead, motivate, and support the conference and banqueting team to deliver consistently outstanding events and guest experiences, maintaining a 5-star service standard.
• Oversee the day-to-day operations of events including setup, execution, and breakdown, ensuring all client requirements are fulfilled.
• Effectively delegate tasks to supervisors and team members to ensure smooth event delivery.
• Ensure full compliance with all legal and operational standards, including food hygiene, COSHH, health and safety, and alcohol licensing. Maintain accurate and up-to-date training records.
• Manage all administrative functions of the department including staffing schedules, financial reporting, stock control, and procurement.
• Maintain effective staffing levels to deliver events efficiently, while supporting day-to-day operational needs.
• Develop and maintain strong relationships with clients, suppliers, partners, and internal teams to ensure high-quality and collaborative service delivery.
• Monitor departmental costs including labour, stock, and equipment, ensuring all budgets are adhered to and financial targets are met.
• Place timely and accurate orders for supplies and provisions to meet event specifications.
• Conduct regular operational audits to ensure adherence to procedures and legal compliance.
• Contribute to the achievement of department KPIs and support long-term strategic growth.
• Collaborate closely with the wider events and catering teams to ensure coordinated and seamless service delivery.
• Hold the Premises Licence and ensure strict adherence to licensing laws and procedures.
• Work with the Head of Hospitality to identify opportunities for partnerships and product development to enhance event offerings.
• Take on the role of Duty Manager as required, supporting the smooth operation of the venue and its reputation for excellence.
• Carry out any additional duties required to ensure the effective running of the department.

Your DNA

• A natural leader with a passion for delivering exceptional guest experiences
• Thrives in fast-paced, dynamic environments with a calm, solutions-focused approac
• Strong background in hospitality or event operations, with excellent logistical skills
• Detail-oriented, highly organised, and committed to service excellence
• Confident in navigating and enforcing health, safety, and licensing regulations
• Skilled at motivating and developing teams to achieve high performance
• Proactive, resourceful, and always looking for ways to improve and innovate
• Takes pride in going the extra mile to ensure every event runs smoothly