Conference and Banqueting Supervisor / Events Supervisor

De Vere; Park Central; On-site; GBP 28,000; Full time

Job summary

A leading hospitality group seeks a Conference & Events Supervisor in Birmingham. You will lead the team, ensuring events run smoothly while serving as the main contact for organisers. The role demands a people-oriented supervisor capable of managing details under pressure, with flexibility for shifting hours. Offer includes a salary of £27,476 plus benefits such as discounted stays at properties and meals. Join a passionate team, fostering a welcoming environment for guests and colleagues.

Benefits

Salary of £27,476 plus gratuities

Free meals from chefs

Discounts on food and drinks

Health and wellbeing support

Career development opportunities

Qualifications

• Experience in a supervisory role within a conference and events environment.
• A natural people person who can motivate a team.
• Organised, detail-driven and calm under pressure.
• A proactive, solution-focused approach to challenges.
• Flexibility to work various shifts.

Responsibilities

• Lead and motivate the Conference & Events operations team.
• Ensure event spaces are set up correctly and on time.
• Act as the main point of contact for event organisers.
• Train and support the team to deliver efficient service.
• Cover any role as needed in the department.

Skills

Supervisory experience in conference and events

People management

Organisational skills

Calm under pressure

Flexibility

Job description

Great events don’t just happen — they’re run by people who care about the detail.

As a Conference & Events Supervisor at The Grand Hotel Birmingham, you’ll be the person who brings that to life, leading from the front and making sure every event runs smoothly from start to finish. From conferences and banquets to private dinners, you’ll be the point of contact for organisers and the motivator for the team on the floor.

What the job involves

• Working with the Manager to lead and motivate the Conference & Events operations team, setting the pace with confidence and positivity
• Making sure event spaces are set up correctly and ready on time
• Acting as the main point of contact for organisers before, during and after events
• Training and supporting the team so they deliver consistent, friendly and efficient service
• Jumping in to cover any role in the department when needed to keep things moving

What you’ll bring

• Experience in a supervisory role within a conference and events environment
• A natural people person who can quickly build rapport and motivate a team
• Organised, detail-driven and calm under pressure
• A proactive, solution-focused approach to challenges
• Flexibility to work shifts across weekdays, weekends and evenings

If you’re ready to take the next step in your hospitality career, apply today and join us at The Grand Hotel Birmingham as our next Conference & Events Supervisor.

The Pay & Benefits

• Salary: £27,476 per annum - plus gratuities and service charge to help your earning potential
• Christmas off - We are closed between Monday 22nd December and Saturday 27th December!
• Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
• Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
• Enjoy discounts on retail, travel and leisure through an exclusive benefits portal
• Earn extra cash through our employee referral scheme
• Free, freshly cooked meals from our chefs, available twice a day across service periods
• Access 24/7 health and wellbeing support through Hospitality Action
• Access your pay whenever you need it using Wagestream
• Take advantage of career development opportunities and apprenticeship programmes
• Regular team appreciation events and monthly recognition programmes
• Career development opportunities – including access to nationally recognised, funded apprenticeship programmes

Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings.

This landmark Grade II* listed building has been brought back to life combining beautifully restored classic and original Victorian features with modern service and style that complements a vibrant and diverse Birmingham in the 21st century.

The Grand Hotel features 185 bedrooms and extraordinary suites, a glamorous cocktail bar, a buzzing New York style restaurant, and eight magnificent meeting and event rooms - as well as the spectacular, Louis XIV-style Grand Ballroom.

We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated.

Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.