Conference & Events Manager

Convene Hospitality Group; Greater London; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Private medical insurance

Subsidised eye care

Subsidised fitness membership

Employee Assistance Program

Job summary

Convene Hospitality Group in the United Kingdom seeks a Conference & Events Manager to lead operations and events, delivering seamless, high-impact experiences while running an efficient engine behind the scenes.

You will oversee live corporate event logistics, maintenance coordination, and team supervision, ensuring quality, safety, and guest satisfaction. Flexibility and dedication to long hours are important in this role.

Qualifications

• 2+ years of progressive experience in a conference center or related field.
• Supervisory responsibility preferred.
• Strong knowledge of service standards and service types.
• Knowledge of food and beverage preparation techniques, health rules and liquor laws.

Responsibilities

• Supervise and set up culinary service quickly and efficiently for participants while following the Program Execution Order.
• Supervise service team, setup, utilities, maintenance, and security.
• Coordinate culinary service between culinary and service teams.
• Keep culinary informed of accurate counts.
• Review menu/service with production and culinary teams.
• Enforce health and safety regulations and emergency programs.
• Monitor beverage consumption.
• Ensure sanitation and cleanliness of service areas.

Skills

Logistics

Team leadership

Customer service

Budget management

Health & safety

Job description

We are looking for the master of the "big picture" who also happens to have the eye for detail. As ourConference & Events Manageryou'll be the go to for all things operations and events. This isn't just about ticking boxes; it’s about leading the charge in creating seamless, "wow" moments for our clients and their guests while keeping the engine room running like a well-oiled machine.

From the high-stakes energy of live corporate events to the behind-the-scenes magic of maintenance, you’ll be the go to leader making sure every square inch of our space shines. If you’re a pro at juggling logistics, inspiring a diverse team, and turning "good" feedback into "where do i sign for next year" status, we want to meet you! Whilst we work in the world of events our operations are usually Monday-Friday, flexibility is key in our world!

Please note: The candidate must currently reside in the UK and be able to work in the UK without sponsorship.

What You’ll Do:

The Conference and Events Manager is responsible for ensuring the success of all programs while maintaining a profitable operation and high-quality products and service levels. The Conference and Events Manager is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

• Supervise and set up the culinary service quickly and efficiently for participants and ensure that it follows The Program Execution Order
• Supervise the service team and support staff including setup, utilities, maintenance, and security
• Coordinate culinary service between the culinary team and service team
• Keep culinary informed of accurate counts
• Review menu/service with production and culinary teams
• Enforce all rules and regulations and ability to carry out all safety and emergency programs
• Monitor all beverage consumption
• Follow all health and safety regulations and ensure sanitation and cleanliness of service areas

What We Look For:

• Minimum of 2 or more years of progressive experience in a conference center or a related field
• Previous supervisory responsibility preferred
• Strong knowledge of service standards, and different service types
• Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
• Be involved in and/or conduct ongoing training of service specialists to maintain standards of service
• Manage opening and/or closing inspection duties
• Maintain service cleanliness in front and back of the site
• Ensure positive overall client satisfaction
• Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
• Adhere to basic hygiene procedures and grooming standards
• Flexible and long hours sometimes required
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time

Who We Are:

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Health and Wellness

• Private medical insurance
• Subsidised eye care
• Subsidised fitness membership
• Employee Assistance Program: well-being support and personal advice programme

Time Off and Work-Life Balance

• 25 days annual leave plus bank holidays, and company sick pay
• Financial Support and Benefits
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme

Professional Development and Recognition

• Continuous professional and personal development support
• Employee recognition and reward programs to mark achievements and milestones

Community and Impact

• Opportunities to volunteer, donate, and participate in community give-back initiatives
• The opportunity to have a significant impact on your team and the business in the work that you do

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other.