Concierge Security Officer – Premium Corporate Site

Mitie Cleaning & Hygiene Services; Greater Manchester; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

Annual performance-based bonus

Free on-site parking

Training and career progression

Zusammenfassung

Mitie Cleaning & Hygiene Services is seeking a professional Security Officer for a prestigious corporate building in Manchester’s Spinningfields. You will front the reception, manage access, perform patrols and support the control room to maintain a secure and welcoming environment.

The role requires excellent customer service, situational awareness and adherence to safety standards. Shift pattern includes 4 days on, 4 days off with day and night shifts.

Qualifikationen

• Excellent communication and professional demeanour are essential.
• Strong customer service skills and ability to engage with visitors/tenants.
• Ability to stay calm and act appropriately under pressure.
• High attention to detail and strong observational skills.
• Proficient with basic IT (Word, Excel, Outlook).

Aufgaben

• Greet visitors and tenants in a polite, professional manner.
• Deliver a concierge‑style service aligned with client expectations.
• Assist with visitor management and reception duties.
• Maintain reception area presentation to agreed standards.
• Carry out internal and external patrols and control access at security points.
• Monitor CCTV and provide support in the control room.
• Engage with tenants and provide reception support across the site.
• Conduct building checks for safety, maintenance and compliance.
• Respond to incidents, emergencies, alarms, and health & safety issues.

Kenntnisse

Excellent communication

Customer service oriented

Calm under pressure

Attention to detail

IT literacy (Word, Excel, Outlook)

Tools

MS Office (Word, Excel, Outlook)

Jobbeschreibung

Mitie Cleaning & Hygiene Services is seeking a professional Security Officer for a prestigious corporate building in Manchester’s Spinningfields. You will front the reception, manage access, perform patrols and support the control room to maintain a secure and welcoming environment.

The role requires excellent customer service, situational awareness and adherence to safety standards. Shift pattern includes 4 days on, 4 days off with day and night shifts.