Concierge: Front Desk, Events & Light Facilities

Mitie Group plc.; Warwick; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

MiDeals discounts

Mitie Stars recognition system

Cycle-to-work scheme

Life cover up to 4× salary

Enhanced pension contributions

Save‑As‑You‑Earn

Mitie Matching Share Plan

Job summary

Mitie Group plc in the United Kingdom is seeking a Concierge to deliver warm, professional front-of-house services across reception, helpdesk, events and shared workspaces at NESO – Warwick. You will manage daily operations, ensuring every visitor experiences a welcoming, informative encounter.

You will also coordinate meeting rooms, AV setups and standard workplace presentation while performing light facilities tasks.

Qualifications

• Previous front-of-house, customer service, or workplace services experience in a corporate environment.
• Confident, friendly communicator with excellent interpersonal skills.
• High standards of personal presentation and professionalism.
• Proficient in Microsoft Office and general IT systems.
• Proactive, hands-on with ability to manage varied tasks and respond to day-to-day workplace needs.

Responsibilities

• Deliver a professional meet-and-greet service, ensuring visitors feel valued and informed.
• Champion NESO workplace etiquettes and educate users on shared space principles.
• Act as a one-stop-shop for all queries across reception, hospitality, events and helpdesk, including hospitality delivery.
• Manage meeting rooms, AV setups and floor plate standards for optimal functionality and presentation.
• Carry out light handyman and facilities tasks: basic repairs, furniture moves/assembly, signage hanging, and maintaining shared spaces to a high standard.
• Support meeting rooms and workplace areas, ensuring furniture setups, AV checks, consumables, and floor plate presentation are maintained.

Skills

Front-of-house

Customer service

Interpersonal skills

Professional presentation

Tools

Microsoft Office

Job description

Mitie Group plc in the United Kingdom is seeking a Concierge to deliver warm, professional front-of-house services across reception, helpdesk, events and shared workspaces at NESO – Warwick. You will manage daily operations, ensuring every visitor experiences a welcoming, informative encounter.

You will also coordinate meeting rooms, AV setups and standard workplace presentation while performing light facilities tasks.