Concierge / Facilities and Maintenance Coordinator

Aluminumwindowdesigns; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Concierge / Facilities and Maintenance Coordinator to enhance their Housing Services Department. This full-time role involves overseeing estate management services, ensuring high-quality maintenance, and providing support to residents. You'll be responsible for managing contractors, reporting maintenance issues, and facilitating community engagement through communication and organization. With a focus on local amenities and services, this position is ideal for someone who enjoys interacting with the community and has a knack for multitasking. Join a supportive team that values your growth and offers flexible working arrangements.

Benefits

25 days holiday plus Bank Holidays

Up to 8% contributory pension

Flexible working arrangements

Investment in learning and development

Qualifications

• Good communication and organisational skills are essential.
• Basic understanding of maintenance tasks is required.

Responsibilities

• Oversee contractors for cleaning and maintenance of communal areas.
• Check for maintenance issues and report to the maintenance team.
• Monitor and inspect the estate daily, reporting to Environmental Services.

Skills

Communication Skills

Organisational Skills

Microsoft Office

Basic IT Skills

Maintenance Understanding

Job description

Concierge / Facilities and Maintenance Coordinator

Join to apply for the Concierge / Facilities and Maintenance Coordinator role at Aluminum Window Designs Ltd.

Job Overview

We have a fantastic opportunity for a Concierge / Facilities and Maintenance Coordinator with good communication, organisational, and Microsoft Office skills. You will join the Housing Services Department, providing high-quality estate management services to residents.

Responsibilities

1. Oversee contractors responsible for cleaning and maintenance of communal areas, indoors and outdoors.
2. Check for maintenance issues such as light bulbs, damage, defects, and graffiti, and report to the maintenance team.
3. Report and arrange clearance for large items left on the estate.
4. Report and facilitate the removal of abandoned vehicles.
5. Monitor and inspect the estate daily, reporting to Environmental Services.
6. Complete initial anti-social behaviour complaint forms and forward to Head Office.
7. Put up notices, deliver leaflets, letters, and newsletters to residents.
8. Assist the sales team with inquiries and property viewings.

Candidate Requirements

• Clear and courteous communication with residents, visitors, and contractors.
• Basic IT skills, confident with Microsoft Office.
• Organised with ability to handle multiple tasks simultaneously.
• Basic understanding of maintenance tasks and when to call professionals.
• Knowledge of local amenities, services, and transportation is desirable.

Benefits

• 25 days holiday plus Bank Holidays, increasing to 28 days with 3 years of service.
• Up to 8% contributory pension.
• Flexible working arrangements.
• Investment in learning and development.

Additional Information

This role is based on-site in Stratford, East London (E15), full-time, on a 12-month fixed-term contract, working 40 hours per week with specified shifts.