Concierge

London Bridge Hospital; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

London Bridge Hospital is seeking a Concierge for the Front of House Team. The role requires exemplary service delivery by greeting visitors, directing them appropriately, and performing reception duties. This full-time position offers competitive salary and comprehensive benefits including private healthcare and pension contributions.

Benefits

25 days holiday plus bank holidays

Private Healthcare Insurance

Private pension contributions

Season Ticket Loan and Cycle to Work scheme

Group Life Assurance from day one

Critical illness cover

Enhanced maternity and paternity pay

Staff discounts at various facilities

Qualifications

• Previous Concierge experience, preferably in a 5* setting.

Responsibilities

• Meet and greet patients, visitors, and consultants.
• Direct visitors to correct areas.
• Handle telephone calls.
• Cover reception duties when needed.

Skills

Good IT Skills

Job description

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Location: Rotating across London Bridge Campus and Canary Wharf

Full time, 37.5 hours per week

Shifts between 0800 and 2000, 5 days on, 2 days off

£25,642.50 per annum + Benefits (pension, private health cover, flexible benefits, and excellent career development)

We have an exciting opportunity for a Concierge to join our Front of House Team at The London Bridge Hospital. This role involves understanding the needs of visitors by providing relevant information at all times to ensure they receive exemplary service and a successful journey.

Our commitment:

Above all else, we’re committed to the care and improvement of human life. This guiding vision influences everything we do at HCA UK. From the CEO to frontline colleagues, everyone plays a part in delivering exceptional care. You’ll be part of a team with a purpose — to help improve lives daily.

Key responsibilities:

• Meet and greet patients, visitors, and consultants
• Direct visitors to correct areas
• Handle telephone calls
• Cover reception duties when needed

Qualifications and skills:

• Previous Concierge experience, preferably in a 5* setting
• Good IT Skills

Why choose HCA UK?

Founded over 50 years ago by Dr. Thomas Frist, HCA is a leading healthcare provider. In the UK, we are one of the largest private healthcare providers, investing over £500 million in treatments, technology, and facilities. We offer opportunities for career progression through training and development, as well as a focus on employee wellbeing.

As a Concierge, benefits include:

• 25 days holiday plus bank holidays, increasing with service, with options to buy or sell leave
• Private Healthcare Insurance
• Private pension contributions that increase with service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced maternity and paternity pay
• Staff discounts at various facilities

Diversity and Inclusion

We prioritize a culture of inclusion, compassion, and respect. We support flexible working and reasonable adjustments to ensure everyone can thrive and bring their full selves to work.