Concierge

Adullam Homes Housing Association; Bolton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Group Personal Pension Plan

Life Assurance (4x Basic annual salary

Training and career advancement

Discounted Goods and services

Thrive app

Medicash

Blue Light Card

Annual leave 25 days + bank holidays

Job summary

Adullam Homes Housing Association is recruiting a Concierge to be based in Bolton. The role provides housing-related support, incident management, and a visible site presence during unsociable hours to ensure tenant safety and security.

You will be responsible for safeguarding service users out of hours, escalating concerns to the appropriate agencies, and recording information. The post requires DBS checks and eligibility to work in the UK.

Qualifications

• Provide housing-related support and out-of-hours site presence.
• Safeguard service users out of hours; escalate concerns and report.
• Maintain health and safety; report building safety/repair needs.

Responsibilities

• Provide a point of contact for housing-related support and incident management out of hours.
• Safeguard service users out of hours through escalation and reporting.
• Maintain building safety and coordinate repairs in line with policy.

Job description

Concierge

Location: Bolton

Salary: £29,374.80 per annum

Job title: Concierge

A fulfilling and exciting opportunity available for a Concierge to join our Association. The Concierge will be based in our offices in Bolton.

Adullam Homes Housing Association Ltd supports vulnerable individuals and households.We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role

• To provide a point of contact for housing related support, including incident and emergency management covering unsociable hours (outside those of the core service delivery) and a site presence out of hours in our supported accommodation services ensuring the safety and security of the building and our tenants, residents and service users (TRS).
• To be responsible for safeguarding service users out of hours through awareness of escalation of concern process, reporting concerns to relevant agencies and recording information on systems and in staff communication books.
• To maintain health and safety of the service property during out of hours, by reporting any concerns around building safety and repairs in accordance with policy and procedure.

Benefits

• Salary £29,374.80 per annum dependent on experience for 42 hours per week on a Fixed-Term Contract until the end of June 2029,
• Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
• Training and career advancement
• Discounted Goods and services
• Group Personal Pension Plan
• Access to Thrive app
• Access to Medicash
• Access to Blue Light Card
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policyWe are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.

Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services.

Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training.

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