Compliance Support Officer

Millbrook Healthcare Ltd; Liss Forest; Sur place; GBP 27 000 - 33 000; Plein temps

Avantages offerts par ce poste

Car allowance

Pension scheme

Sick pay

Life assurance

Rewards scheme

Résumé du poste

Millbrook Healthcare Group is seeking a Compliance Support Officer to join our Totton office. The role reports to the Director of Governance and supports health and safety, quality assurance, complaints handling, risk management, policy governance, audits, and overall compliance monitoring.

You will help maintain the document control system, collate complaints data, and develop reporting frameworks to drive service improvements. Flexible working options may be discussed where possible.

Qualifications

• Experience working within a governance, compliance, quality, health and safety or regulated environment.
• Experience producing reports and analysing information.
• Experience supporting audits and inspections.
• Experience of complaints handling and investigations.
• Experience of ISO-accredited management systems.
• Understanding of health and safety legislation and good practice.
• Understanding of governance and compliance principles.
• Knowledge of quality assurance and continuous improvement methodologies.
• Understanding of risk management processes.
• Awareness of data protection and confidentiality requirements.

Responsabilités

• Provide practical support across health and safety management, quality assurance programmes, complaints management, risk management, policy governance, audit activity and general compliance monitoring.
• Collaborate with governance, operational and corporate colleagues to identify improvements and monitor compliance.
• Support investigations and contribute to a culture of continuous improvement.
• Assist Governance team in maintaining the document control system and management systems.
• Collate data on complaints management and develop reporting and analytical frameworks.

Connaissances

Governance experience

Compliance

Quality assurance

Health and safety

Audits and inspections

Data protection

Risk management

Description du poste

We are seeking a Compliance Support Officer to our join team. Based at our Totton office, this is a key role reporting into the Director of Governance.

You will provide practical support across health and safety management, quality assurance programmes, complaints management, risk management, policy governance, audit activity and general compliance monitoring. You will work collaboratively with governance, operational and corporate colleagues to identify areas for improvement, monitor compliance, support investigations and contribute to a culture of continuous improvement.

You will also support the Governance team in maintaining the document control system to support our management systems, collate data on complaints management, and develop reporting and analytical frameworks that support continuous service improvement.

What can we offer you?

• Up to £30,000 Salary, depending on experience plus car allowance
• Monday to Friday 40 hours a week
• Up to 25 days holiday with the option to buy a further 5 days
• Company Pension Scheme
• Company Sick Pay
• Life Assurance
• A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets

Required Skills and Experience

• Experience working within a governance, compliance, quality, health and safety or regulated environment.
• Experience producing reports and analysing information.
• Experience supporting audits and inspections.
• Experience of complaints handling and investigations.
• Experience of ISO-accredited management systems.
• Understanding of health and safety legislation and good practice.
• Understanding of governance and compliance principles.
• Knowledge of quality assurance and continuous improvement methodologies.
• Understanding of risk management processes.
• Awareness of data protection and confidentiality requirements.

Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone’s job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application.

Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

Care and respect for our colleagues and service users

Accountable and proud

Ready to learn and grow

Enhance our service users’ lives

Socially responsible, ethical and transparent

This role is working in a regulated activity and may be subject to Social Media Screening and a DBS disclosure.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.