Business Compliance Officer

Marston Holdings Limited; Chipping Barnet; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

25 days leave

Holiday purchase scheme

Discounts on retail

Healthcare plan

Cycle-to-work

LinkedIn Learning

Job summary

Marston Holdings is seeking a Business Compliance Officer in London to support compliance, supplier management, audits, and governance reporting across the business. You will coordinate internal inspections, manage supplier processes, and contribute to risk mitigation and sustainability initiatives.

The role involves driving adoption of digital tools, handling confidential information, and supporting training on QMS systems. A proactive, detail-oriented candidate with audit experience is ideal.

Qualifications

• Proven experience supporting audits, compliance frameworks, or quality management systems.
• Strong organisational skills with ability to manage multiple workstreams and stakeholders.
• Attention to detail and confidentiality handling.

Responsibilities

• Manage the QMS, ensuring documents and records remain current and compliant.
• Keep QMS up to date to meet evolving business needs.
• Lead external audits (BSI) and coordinate internal responses.

Skills

Compliance

Auditing

Governance

Quality management

Tools

Microsoft Office 365

Job description

Project Centre is a leading design, engineering, and landscape architecture consultancy whose highly talented people are passionate about creating places that are attractive, innovative, sustainable, and safe.

Our approach to integrated design produces award winning results that have won international recognition. Led by a forward-thinking management team, we work together in multi-disciplinary teams that provide services that are well thought out and sustainable.

About the role

We are looking for an enthusiastic and motivated Business Compliance Officer to provide comprehensive support for the business across Project Centre, with particular responsibility for compliance, supplier management, audits, governance reporting and operational co-ordination.

This is an exciting role and an opportunity to be a central point of contact for internal teams, external suppliers, auditors and group functions ensuring that systems, processes and reporting requirement s are managed accurately.

What You'll Be Doing

• Manage the Quality Management System (QMS), ensuring all documentation and recordsremaincurrent and compliant
• Ensuring the QMS is kept up to date to respond to evolving needs of the business
• Support the development and delivery of Quality Management System (QMS) training,includingQMS‑specificonboarding sessions
• Lead external BSI audits, acting as main point of contact and coordinating internal responses
• Act as main point of contact for internal Group audits, supporting reviews and evidence gathering
• Coordinate internal project inspections, including scheduling, inspections, reporting to SLT, and escalating issues where necessary
• Manage third party supplier processes, including reports on expired certificates, supplier communications, checks to approve suppliers into the approved pool, reinstatement checks, and ongoing compliance monitoring.
• Support reporting on third party spend profiles which support the identification and validation of efficiency opportunities or negotiation of terms within the supply chain.
• Coordinate and attend SourceDogg(supply chain platform) meetings, draft questionnaires
• Procure project‑related items and PPE periodically in liaison with the Health & Safety Manager and coordinate ensuring timely delivery to project teams, maintaining accurate stock records alongside cost controls.
• Identify and mitigate strategic, operational, and financial risks across the business. Ensure robust governance and compliance with internal policies and external regulations.
• Champion sustainability and social value initiatives across the business, aligning with client expectations and corporate responsibility goals.
• Key in driving adoption of digital tools and innovative practices to improve service delivery, data management, and client engagement.
• Experience and/or qualification as an Internal Auditor for ISO 9001 and ISO 4501 would be an advantage

What You'll Bring

• Proven experience in a business support, compliance, orgovernance‑focused role.
• Strong organisational skills with the ability to manage multiple workstreams, deadlines, and stakeholders.
• Demonstrable experience supporting audits, compliance frameworks, or quality management systems.
• High level of attention to detail and confidence handling sensitive or confidential information.
• Strong written and verbal communication skills, with experience producing reports and senior‑level updates.
• Competent user of Microsoft Office / Microsoft 365 tools, including Teams and shared document systems.

What's In It for You?

• 25 days annual leave, plus bank holidays
• Up to 5 days' holiday purchase scheme
• Discounts on retail, travel and social activities
• Competitive salary
• Career development opportunities, including LinkedIn Learning
• Healthcare cash plan
• Cycle-to-work scheme
• Enhanced maternity and paternity package, subject to eligibility

New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Proud member of the Disability Confident employer scheme

Company: Marston Holdings

Salary: £37,000 to £37,000 a year

Hours: Full-time

Location: W1D 5DU

Job type: Permanent