Compliance & Operations Support Specialist

First Base; Stroud; On-site; GBP 28,000 - 30,000; Full time

Job summary

First Base is seeking a Business Support Administrator for a full-time, permanent role in Dursley, Gloucestershire. You will provide administrative, compliance and operational support across the business, handling documentation and regulator duties while working with multiple departments and external providers.

You will contribute to audits, maintain accurate records and support the Managing Director and Operations Manager with admin, research and ad-hoc projects.

Qualifications

• Experience in busy office administration, business support or compliance role.
• Strong organisational skills with ability to manage multiple priorities and deadlines.
• Excellent attention to detail and high accuracy.
• Strong written and verbal communication skills.
• Confident communicating with colleagues, customers, suppliers and external providers.
• Good numeracy and literacy skills.
• Strong IT skills including Microsoft Office.
• Ability to learn and confidently use internal business systems.
• Proactive and dependable approach to work.
• Comfortable researching information and escalating queries where appropriate.
• Experience with ISO, Health & Safety administration, GDPR, import/export documentation or compliance would be advantageous

Responsibilities

• Provide administrative and operational support across the business
• Maintain accurate compliance records, documentation and internal systems
• Monitor relevant regulatory and industry requirements and keep internal teams updated
• Complete and maintain supplier and customer compliance documentation
• Maintain product information, commodity codes, export descriptions and supporting records
• Liaise with external Health & Safety advisers and coordinate agreed actions
• Maintain COSHH documentation including Safety Data Sheets and associated records
• Support the preparation and collation of documentation for ISO audits
• Provide day-to-day GDPR administration and maintain accurate records
• Support the annual insurance renewal process and coordinate required information
• Maintain accurate paperwork, electronic filing and confidential records
• Support the Managing Director and Operations Manager with administration, research and ad-hoc projects
• Work with other departments to ensure documentation and actions are completed on time
• Provide administrative and operational cover across the wider business when required
• Arrange pallet bookings and obtain freight quotations
• Check freight invoices and liaise with suppliers regarding warehouse requirements
• Support import, export and regulatory documentation
• Generate and process customer invoices accurately and on time
• Verify order information and supporting documentation prior to invoicing

Skills

Office administration

Compliance

ISO documentation

GDPR administration

Microsoft Office

Tools

Microsoft Office

Job description

First Base is seeking a Business Support Administrator for a full-time, permanent role in Dursley, Gloucestershire. You will provide administrative, compliance and operational support across the business, handling documentation and regulator duties while working with multiple departments and external providers.

You will contribute to audits, maintain accurate records and support the Managing Director and Operations Manager with admin, research and ad-hoc projects.