Compliance Officer - Night-Time Economy

Telford & Wrekin; Telford; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Flexible working

Local Government Pension Scheme

Staff discounts & salary sacrifice

Free parking & wellbeing support

Hybrid working model

Job summary

Telford & Wrekin Council is seeking a Compliance Officer for the Night-Time Economy Team. The role focuses on enforcing licensing laws, advising on regulatory matters and supporting enforcement actions across the borough.

Hybrid working is available, with office attendance twice weekly as required by business needs. You will lead inspections, assess applications and contribute to local enforcement initiatives while maintaining strong stakeholder relationships.

Qualifications

• Excellent communication and influencing skills.
• Ability to balance education and enforcement to achieve outcomes.
• Strong organisational and administrative abilities.
• Experience in supporting, mentoring or developing colleagues.
• Proactive and collaborative approach with continuous improvement.
• Experience in leading investigations and managing enforcement casework.

Responsibilities

• Carry out inspections of licensed premises and other licences across the borough.
• Review licensing applications and provide regulatory advice and enforcement support.
• Build relationships with businesses, residents and partner agencies.
• Undertake proactive projects within the night-time economy.
• Identify breaches and determine appropriate enforcement action.
• Accurately record data and complete licensing records.
• Prepare reports, witness statements and prosecution files.
• Represent the Council in court hearings and licence hearings.

Skills

Communication skills

Influencing

Organisational skills

Mentoring experience

Proactive collaboration

Investigations experience

Flexible hours

Driving licence

Job description

As a Compliance Officer in the Night-Time Economy Team, your role will include a wide range of enforcement and compliance activities, to ensure that businesses meet their legal obligations. This is a key role in supporting key priorities of Telford & Wrekin Council – that every child, young person and adult lives well in their community, everyone benefits from a thriving economy, that all neighbourhoods are a great place to live and that we are a community-focussed, innovative council providing efficient, effective and quality services.

The team operates a hybrid working pattern with attendance at the Council Offices twice a week dependant on business needs.

You will:

• Carry out inspections of businesses operating across the borough, including all types of licensed premises, including but not limited to: Licensing Act, Gambling Act, Taxis and private hire vehicles, animal Licensing other Miscellaneous permits and licences.
• Review and assess licensing applications, providing regulatory advice and supporting compliance, enforcement and licensing activities across Telford's night-time economy.
• Build strong relationships with businesses, residents, partner agencies and other enforcement bodies.
• Undertake pro-active project work within the night-time economy.
• Contribute to local and national enforcement initiatives relevant to businesses operating within the night-time economy.
• Identify breaches of legislation and determine appropriate enforcement action.
• Accurately record data and administrative duties, including but not limited to licensing
• Prepare reports, draft witness statements, and prosecution files.
• Represent the Council in court proceedings and licence hearings.

What We're Looking For

As a Compliance Officer within the Night-Time Economy Team, you will bring knowledge, excellent judgement and a commitment to delivering high-quality regulatory services.

To be successful in this role, you will have:

• Excellent communication and influencing skills, with the confidence to engage constructively with a wide range of stakeholders.
• The ability to balance advice, education and enforcement to achieve positive outcomes.
• Strong organisational, administration skills and the ability to manage competing priorities effectively.
• Experience of supporting, mentoring or developing colleagues.
• A proactive and collaborative approach with a commitment to continuous improvement.
• Experience in leading investigations and managing enforcement casework.
• Flexible approach to working hours, including evenings, weekends, and public holidays where necessary.
• Knowledge of the Licensing Act 2003, Gambling Act 2005, Local Government (Miscellaneous Provisions) Act 1976, Taxi and Private Hire Licensing legislation and related regulatory frameworks is desirable.
• A full UK driving licence and access to a vehicle for business use.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• We offercompetitive salariesand a fantastic leave package — starting at24 days, rising to32 dayswith service, plus8 bank holidaysand anextra concessionary dayto enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note: We do not hold a sponsorship licence for visas.

Attached documents
0309 Compliance Off Night Time Economy.docx