Compliance Officer - Night-Time Economy

Telford and Wrekin Council; Telford; Hybrid; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Hybrid working model

Generous annual leave 24–32 days + 8**

Staff discounts

Job summary

Telford & Wrekin Council is seeking a Compliance Officer for the Night-Time Economy Team. You will conduct inspections of licensed premises, assess licensing applications and support enforcement actions to uphold regulatory standards across the borough.

The role requires strong communication, investigative capability and the ability to work flexibly, including after-hours periods. A hybrid pattern is in place with office attendance twice a week.

Qualifications

• Excellent communication and influencing skills with the confidence to engage a wide range of stakeholders.
• Ability to balance advice, education and enforcement to achieve positive outcomes.
• Strong organisational and administration skills with the ability to manage competing priorities.
• Experience of supporting, mentoring or developing colleagues.
• Proactive and collaborative approach with commitment to continuous improvement.
• Experience in leading investigations and managing enforcement casework.
• Flexible working hours including evenings, weekends and public holidays where necessary.
• Knowledge of Licensing Act 2003, Gambling Act 2005, LGM (Miscellaneous Provisions) Act 1976, Taxi and Private Hire Licensing and related regulatory frameworks desirable.
• Full UK driving licence and access to vehicle for business use.

Responsibilities

• Carry out inspections of businesses across the borough, including licensed premises and various licensing regimes.
• Review and assess licensing applications, providing regulatory advice and supporting compliance and enforcement activities.
• Build strong relationships with businesses, residents, partner agencies and enforcement bodies.
• Undertake proactive project work within the night-time economy.
• Contribute to local and national enforcement initiatives relevant to night-time economy.
• Identify breaches of legislation and determine appropriate enforcement action.
• Accurately record data and complete licensing-related administration.
• Prepare reports, draft witness statements and prosecution files.
• Represent the Council in court proceedings and licence hearings.

Skills

Communication

Judgement

Organisation

Mentoring

Collaboration

Investigations

Enforcement

Job description

The following content displays a map of the jobs location - Telford

As a Compliance Officer in the Night-Time Economy Team, your role will include a wide range of enforcement and compliance activities, to ensure that businesses meet their legal obligations. This is a key role in supporting key priorities of Telford & Wrekin Council – that every child, young person and adult lives well in their community, everyone benefits from a thriving economy, that all neighbourhoods are a great place to live and that we are a community-focussed, innovative council providing efficient, effective and quality services.

The team operates a hybrid working pattern with attendance at the Council Offices twice a week dependant on business needs.

You will:

• Carry out inspections of businesses operating across the borough, including all types of licensed premises, including but not limited to: Licensing Act, Gambling Act, Taxis and private hire vehicles, animal Licensing other Miscellaneous permits and licences.
• Review and assess licensing applications, providing regulatory advice and supporting compliance, enforcement and licensing activities across Telford's night-time economy.
• Build strong relationships with businesses, residents, partner agencies and other enforcement bodies.
• Undertake pro-active project work within the night-time economy.
• Contribute to local and national enforcement initiatives relevant to businesses operating within the night-time economy.
• Identify breaches of legislation and determine appropriate enforcement action.
• Accurately record data and administrative duties, including but not limited to licensing
• Prepare reports, draft witness statements, and prosecution files.
• Represent the Council in court proceedings and licence hearings.

What We're Looking For

As a Compliance Officer within the Night-Time Economy Team, you will bring knowledge, excellent judgement and a commitment to delivering high-quality regulatory services.

To be successful in this role, you will have:

• Excellent communication and influencing skills, with the confidence to engage constructively with a wide range of stakeholders.
• The ability to balance advice, education and enforcement to achieve positive outcomes.
• Strong organisational, administration skills and the ability to manage competing priorities effectively.
• Experience of supporting, mentoring or developing colleagues.
• A proactive and collaborative approach with a commitment to continuous improvement.
• Experience in leading investigations and managing enforcement casework.
• Flexible approach to working hours, including evenings, weekends, and public holidays where necessary.
• Knowledge of the Licensing Act 2003, Gambling Act 2005, Local Government (Miscellaneous Provisions) Act 1976, Taxi and Private Hire Licensing legislation and related regulatory frameworks is desirable.
• A full UK driving licence and access to a vehicle for business use.

A CV template is available if you do not already have a CV.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• We offercompetitive salariesand a fantastic leave package — starting at24 days, rising to32 dayswith service, plus8 bank holidaysand anextra concessionary dayto enjoy.
• Staff discounts & salary sacrifice perks
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note: We do not hold a sponsorship licence for visas.