Compliance Officer - Night-Time Economy

Telford & Wrekin Council; Shrewsbury; Hybride; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Flexible working

LGPS

Staff discounts & salary sacrifice

Free parking & wellbeing support

Hybrid working model

Generous leave 24–32 days + bank hols

Résumé du poste

Telford & Wrekin Council is seeking a Compliance Officer in the Night-Time Economy Team to deliver enforcement and regulatory services across the borough. The role focuses on Licensing Act, Gambling Act, Taxi licensing and related permits, with duties to inspect premises, advise on applications and support enforcement actions.

We operate a hybrid pattern with attendance at the Council Offices twice a week. You will build relationships with businesses and partners, lead investigations, prepare

Qualifications

• Excellent communication and influencing skills with the confidence to engage a wide range of stakeholders.
• Ability to balance advice, education and enforcement to achieve positive outcomes.
• Strong organisational and administrative skills to manage competing priorities.
• Experience in supporting or developing colleagues.
• Proactive and collaborative approach with a commitment to improving services.
• Experience in leading investigations and managing enforcement casework.
• Flexible hours including evenings, weekends, and public holidays as required.
• Knowledge of the Licensing Act 2003, Gambling Act 2005, Local Government (Miscellaneous Provisions) Act 1976, Taxi and Private Hire Licensing legislation and related regulatory frameworks.
• Full UK driving licence and access to a vehicle for business use.

Responsabilités

• Carry out inspections of borough businesses, including licensed premises and related regulatory areas.
• Review and assess licensing applications, providing regulatory advice and supporting enforcement activities.
• Build strong relationships with businesses, residents, partner agencies and other enforcement bodies.
• Undertake pro-active project work within the night-time economy.
• Contribute to local and national enforcement initiatives for the night-time economy.
• Identify breaches of legislation and determine enforcement action.
• Accurately record data and administer licensing records.
• Prepare reports, draft witness statements, and prosecution files.
• Represent the Council in court proceedings and licence hearings.

Connaissances

Communication

Influencing

Regulatory advice

Organisation

Mentoring

Collaborative

Investigations

Flexibility

Licensing knowledge

Driving licence

Description du poste

As a Compliance Officer in the Night-Time Economy Team, your role will include a wide range of enforcement and compliance activities, to ensure that businesses meet their legal obligations. This is a key role in supporting key priorities of Telford & Wrekin Council – that every child, young person and adult lives well in their community, everyone benefits from a thriving economy, that all neighbourhoods are a great place to live and that we are a community-focussed, innovative council providing efficient, effective and quality services.

The team operates a hybrid working pattern with attendance at the Council Offices twice a week dependant on business needs.

You will:

• Carry out inspections of businesses operating across the borough, including all types of licensed premises, including but not limited to: Licensing Act, Gambling Act, Taxis and private hire vehicles, animal Licensing other Miscellaneous permits and licences.
• Review and assess licensing applications, providing regulatory advice and supporting compliance, enforcement and licensing activities across Telford's night-time economy.
• Build strong relationships with businesses, residents, partner agencies and other enforcement bodies.
• Undertake pro-active project work within the night-time economy.
• Contribute to local and national enforcement initiatives relevant to businesses operating within the night-time economy.
• Identify breaches of legislation and determine appropriate enforcement action.
• Accurately record data and administrative duties, including but not limited to licensing
• Prepare reports, draft witness statements, and prosecution files.
• Represent the Council in court proceedings and licence hearings.

What We're Looking For

As a Compliance Officer within the Night-Time Economy Team, you will bring knowledge, excellent judgement and a commitment to delivering high-quality regulatory services.

To be successful in this role, you will have:

• Excellent communication and influencing skills, with the confidence to engage constructively with a wide range of stakeholders.
• The ability to balance advice, education and enforcement to achieve positive outcomes.
• Strong organisational, administration skills and the ability to manage competing priorities effectively.
• Experience of supporting, mentoring or developing colleagues.
• A proactive and collaborative approach with a commitment to continuous improvement.
• Experience in leading investigations and managing enforcement casework.
• Flexible approach to working hours, including evenings, weekends, and public holidays where necessary.
• Knowledge of the Licensing Act 2003, Gambling Act 2005, Local Government (Miscellaneous Provisions) Act 1976, Taxi and Private Hire Licensing legislation and related regulatory frameworks is desirable.
• A full UK driving licence and access to a vehicle for business use.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• We offercompetitive salariesand a fantastic leave package — starting at24 days, rising to32 dayswith service, plus8 bank holidaysand anextra concessionary dayto enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note: We do not hold a sponsorship licence for visas.

Attached documents
0309 Compliance Off Night Time Economy.docx