Compliance Manager- Mechanical & Electrical

Citizen Housing Group; Birmingham; On-site; GBP 64,000 - 66,000; Full time

Benefits offered by this job

Annual leave 26 days + bank holidays

Pension scheme with employee matching

Health insurance

Flexible working hours

Job summary

Citizen seeks an experienced Compliance Manager for Mechanical & Electrical to lead domestic M&E compliance across the portfolio, ensuring inspections, maintenance and operation in line with legislation, regulations and safety standards.

You will develop strategies, manage budgets and contracts, lead a technical team, monitor performance, and maintain Golden Thread information for Higher-Risk Buildings. The role is based at Lakeside, Solihull, with 37 hours per week and a strong benefits package.

Qualifications

• HNC, HND, NVQ Level 4 or above in Building Services Engineering, Electrical Engineering or an equivalent relevant qualification.
• Current Gas Safe registration or strong knowledge and experience of domestic and commercial gas systems.
• Strong technical knowledge of M&E compliance, including electrical systems, fire safety, water hygiene, passenger lifts, Building Regulations and relevant health and safety legislation.
• Experience of contract management, procurement, tendering, technical specifications, contractor performance and budget management.
• Proven experience of leading and developing a team, managing competing priorities and delivering projects to challenging deadlines.
• Excellent communication, analytical and report-writing skills, with the ability to manage risks, present information to senior stakeholders and promote equality, diversity and inclusion.

Responsibilities

• Lead M&E compliance across Citizen's property portfolio, ensuring systems are inspected, maintained and operated in line with relevant legislation, regulations and safety standards.
• Develop and implement compliance strategies, maintenance programmes and investment plans to improve and maintain building systems.
• Manage and develop the team, promoting high performance, technical expertise and a customer‑focused approach.
• Monitor compliance performance, maintain accurate records and reporting systems, and ensure corrective actions are completed.
• Manage contractors, consultants, contracts and projects, ensuring works meet required standards, timescales and contractual obligations.
• Oversee budgets, procurement and tendering, including the preparation of technical specifications for maintenance, installation and improvement works.
• Identify and manage compliance risks, investigate failures and ensure effective health and safety arrangements, including maintaining the required Golden Thread of information for Higher‑Risk Buildings.

Education

HNC/HND/NVQ Level 4+

Gas Safe registration

Job description

Exciting Career Opportunity at Citizen!

Are you an experienced building services or compliance professional with strong technical expertise in mechanical and electrical (M&E) systems, a passion for safety and the leadership skills to drive service excellence?

Citizen is looking for a knowledgeable and proactive Compliance Manager to lead the effective management of domestic M&E compliance across our property portfolio. You will play a vital role in ensuring that mechanical, electrical, gas, water hygiene, fire safety and specialist building systems are inspected, maintained and operated in line with current legislation, regulations, approved codes of practice and organisational policies.

This is an opportunity to make a meaningful impact by protecting residents, improving property standards and shaping the future of M&E compliance across Citizen.

Position: Compliance Manager- Mechanical & Electrical

Salary: £65038

Location: 4040 Lakeside, Solihull Parkway, B37 7YN

Hours: Monday - Friday, 37 Hours

Key Responsibilities:

• Lead M&E compliance across Citizen's property portfolio, ensuring systems are inspected, maintained and operated in line with relevant legislation, regulations and safety standards.
• Develop and implement compliance strategies, maintenance programmes and investment plans to improve and maintain building systems.
• Manage and develop the team, promoting high performance, technical expertise and a customer‑focused approach.
• Monitor compliance performance, maintain accurate records and reporting systems, and ensure corrective actions are completed.
• Manage contractors, consultants, contracts and projects, ensuring works meet required standards, timescales and contractual obligations.
• Oversee budgets, procurement and tendering, including the preparation of technical specifications for maintenance, installation and improvement works.
• Identify and manage compliance risks, investigate failures and ensure effective health and safety arrangements, including maintaining the required Golden Thread of information for Higher‑Risk Buildings.

Qualifications and experience:

• HNC, HND, NVQ Level 4 or above in Building Services Engineering, Electrical Engineering or an equivalent relevant qualification.
• Current Gas Safe registration or strong knowledge and experience of domestic and commercial gas systems.
• Strong technical knowledge of M&E compliance, including electrical systems, fire safety, water hygiene, passenger lifts, Building Regulations and relevant health and safety legislation.
• Experience of contract management, procurement, tendering, technical specifications, contractor performance and budget management.
• Proven experience of leading and developing a team, managing competing priorities and delivering projects to challenging deadlines.
• Excellent communication, analytical and report‑writing skills, with the ability to manage risks, present information to senior stakeholders and promote equality, diversity and inclusion.

Manager's Quote:

Ready to make a difference?If you have the technical expertise, leadership experience and commitment to safety needed to lead our M&E compliance service, we'd love to hear from you.

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave: Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme - option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay
• Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Work-Life Balance: Flexible working hours and generous leave policies.
• Employee Development: Access to training programs and career development resources.

Company Culture:

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation inBuilding Safety.

We will work together as one team and embrace our Citizen values.

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This post is subject to aBasic DBS check (Disclosure and Barring Service).

Closing date:

2nd November 2026

Interview date:

24th November 2026

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.