Compliance Coordinator

TN United Kingdom; Stratford-upon-Avon; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic compliance team in an exciting role that supports environmental responsibility through accurate data management and strong administration. This position involves managing member registrations, ensuring compliance, and providing exceptional customer service. You'll collaborate closely with compliance managers and suppliers, ensuring adherence to regulatory processes. The company offers ongoing career development and a supportive environment, making it a fantastic opportunity for those passionate about making a difference in the waste management industry. If you're organized, detail-oriented, and ready to take on a rewarding challenge, this role is for you!

Benefits

Ongoing career development

Retail and leisure discounts

Holiday and travel discounts

Life cover

Qualifications

• Strong attention to detail and ability to multitask effectively.
• Experience as a first point of contact for customers and suppliers.

Responsibilities

• Act as the first point of contact for member queries.
• Administer member registration and maintain accurate records.
• Coordinate WEEE and battery collections and reconcile evidence.

Skills

Organisation

Communication

Excel proficiency

Data analysis

Numeracy

Literacy

Education

Knowledge of Producer Responsibility Regulations

Tools

MS Office

Excel

Job description

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Compliance Coordinator, Stratford-upon-Avon

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EU work permit required:

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Job Reference:

1ba2a4760aba

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Join a dynamic compliance team supporting environmental responsibility through accurate data, strong administration, and customer-first service

Location – Stratford

Hours - Monday to Friday, 8:30-5:00.

While this is advertised externally as an Account Manager internally this role transitions to a Compliance Manager.

A quick look at the role.

This is a varied administrative role supporting Biffa’s Packaging and WEEE compliance schemes. The role involves managing member registrations, data checks, invoicing, WEEE collections, and compliance monitoring. You'll work closely with compliance managers, scheme members, and suppliers to ensure accurate records, timely submissions, and adherence to regulatory processes, while also providing first-line support and upholding Biffa’s compliance standards and values.

Your core responsibilities.

• Act as the first point of contact for member queries, including setting up new members, verifying company details, managing inboxes, and ensuring timely communication and follow-ups
• Administer member registration, ensuring all documents are received, changes are communicated, and accurate records are maintained
• Collate and check quarterly and annual data returns for packaging, WEEE, and EEE, ensuring accuracy and chasing outstanding data as needed
• Liaise with DCFs, AATFs, and Biffa sites to collect and verify data, escalating issues to the WEEE Compliance or Compliance Operations Manager where appropriate
• Support data analysis by collecting packaging data for plastic reporting and monitoring EEE obligations in line with Environment Agency requirements
• Provide administrative support to finance, including goods receipting, resolving supplier queries, and preparing invoice templates
• Manage debt reporting, monitor bad debt monthly, and reconcile invoicing against membership requirements
• Coordinate WEEE and battery collections, generate quotes, arrange payments, and reconcile evidence with collected materials

Requirements

• Highly organised with strong attention to detail and the ability to multitask effectively
• Confident communicator with experience as a first point of contact for customers and suppliers
• Proficient in Excel (including VLOOKUPs, IF statements) and comfortable working with large data sets
• Skilled in using MS Office applications, including Teams, Outlook, and PowerPoint
• Experienced with financial and purchasing systems, and in preparing and sending customer communications
• High level of numeracy and literacy, with knowledge of Producer Responsibility Regulations (preferred)

And here’s why you’ll love it at Biffa.

• Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Life cover.

About Biffa -

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Dedicated to Diversity

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.