Housing Management & Compliance Coordinator - Coventry

TN United Kingdom; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Housing Management & Compliance Coordinator to support young people in sustaining their tenancies. This full-time role involves empowering youth, managing accommodation standards, and assisting with financial responsibilities. You will work closely with a dedicated team to ensure the welfare of young people while contributing to their development and success. If you are passionate about making a difference in the lives of young individuals and possess the necessary qualifications and experience, this is a fantastic opportunity to join a supportive and impactful organization.

Qualifications

• Experience in youth work or social work settings is essential.
• NVQ 4 in Advice & Guidance or equivalent is required.

Responsibilities

• Enable young people to sustain their tenancy and take responsibility for their property.
• Prepare weekly arrears reports and support debt management.

Skills

Youth Work

Social Work

Community Work

Advice & Guidance

Education

NVQ 4 Advice & Guidance

Social Work qualification

Job description

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Housing Management & Compliance Coordinator - Coventry, Coventry

Client: St Basils

Location: Coventry, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 483ab46e09be

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

From 2023 - 2024

3,718 young people received advice and support, 1,616 young people were supported by us during the year, 1,034 young people lived in our 40+ accommodation schemes, up to 590 young people lived with us every night, 87% of young people moved on from St Basils in a planned, positive way.

Closing Date: Monday 12th May 2025

Job Title: Housing Management & Compliance Coordinator - 12 month FTC

Reports to: Youth Services Manager

Hours of work: Full Time (37.5 hours per week)

Fixed Term Contract - 12 months

Key Responsibilities:

• Enable young people to sustain their tenancy and take responsibility for their property.
• Empower and instruct on reporting repairs, maintaining cleanliness.
• Assist young people in maximizing and retaining their income.
• Ensure voids meet standards before letting, including cleaning and repairs.
• Help young people pay rent and service charges.
• Support debt management or refer to specialists.
• Prepare weekly arrears reports for the Manager.
• Safeguard the welfare of young people.
• Record and collect rent and payments.
• Inform support staff of concerns or needs.
• Assist with benefit claims and submissions.
• Arrange admissions visits and induction for new residents.
• Support maintenance of accommodation standards.
• Perform administrative tasks like recording payments, safety inspections.
• Contribute to initiatives to support young people and organizational income.
• Coordinate with support staff on tenancy breaches.

Be flexible to provide out-of-hours on-call support, advice, and emergency cover.

Leading the Team:

• Contribute to team development.
• Participate in induction, supervision, and performance management of staff and volunteers.
• Provide cover and participate in an on-call system, including anti-social hours.
• Lead and attend team meetings.
• Report concerns or service gaps to management.
• Deputize for the Youth Services Manager when needed.
• Monitor service delivery and suggest improvements.
• Support colleagues and management respectfully.

Qualifications:

• NVQ 4 Advice & Guidance, Care, or equivalent, or working towards Youth Work, Social Work, or equivalent.

Role Experience:

• Experience working with young people in settings like Youth Work, Residential, Social Work, Probation, Community Work, Education, Training, or Housing.