Compliance Coordinator

Nottingham Community Housing Association Limited; Nottingham; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Free DBS checks

Pension

Free healthcare

Referral bonus

Discounted bus pass schemes

Job summary

Nottingham Community Housing Association Limited (NCHA) is seeking a Compliance Coordinator to join the Fire Safety Team within Property Services in Nottingham. This fixed-term 12-month role focuses on planning and scheduling compliance works, coordinating with contractors, and maintaining accurate records to ensure safe and compliant homes and buildings.

The role requires strong administrative, planning, and IT skills, with a customer-focused approach and the ability to manage multiple

Qualifications

• Experience working in an administrative, scheduling or planning environment.
• Strong organisational skills and the ability to manage a varied workload.
• Experience coordinating work and communicating with customers, contractors or service providers.
• Excellent IT skills, including Microsoft Office applications.
• Strong problem-solving abilities and attention to detail.
• A customer-focused approach with excellent communication skills.
• The ability to work collaboratively as part of a team.

Responsibilities

• Planning and coordinating fire safety inspections, servicing and repair works.
• Raising and managing work orders through various IT systems.
• Liaising with contractors, customers and internal teams to ensure works are completed within agreed timescales.
• Providing updates on appointments, programmed works and service delivery.
• Maintaining accurate compliance records and databases.
• Supporting managers with reporting and performance monitoring.
• Identifying potential compliance risks and escalating issues where required.
• Delivering outstanding customer service while managing competing priorities.

Skills

Administrative experience

Scheduling & planning

Microsoft Office

Customer service

Communication skills

Teamwork

Organisational skills

Job description

Salary: £27,143 - £31,934 per annum

Location: Nottingham

Hours: 35 per week {Mergefield Value}

Closing Date: 20/10/2026 23:59

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in an hour at 23:59 BST.

Helping Our Customers - Download Equality Diversity and Inclusion Strategy - Download Property Services Work Planner - Role Profile - Download

The Vacancy

This role is fixed term for 12 months to cover maternity leave

Are you an organised administrator with strong planning skills and a passion for delivering excellent customer service? Do you thrive in a fast-paced environment where attention to detail and effective coordination make a real difference?

We are looking for a Compliance Coordinator to join our Fire Safety Team within Property Services. This is a fantastic opportunity to play a key role in helping us maintain the safety and compliance of our homes and buildings.

About The Team

• Fire Risk Assessments
• Fire Door Inspections
• Servicing and repairs of fire safety systems
• Fire safety maintenance programmes
• Other regulatory compliance activities

As Compliance Coordinator, you will support the smooth planning and scheduling of compliance works, ensuring contractors, colleagues and customers receive a professional and efficient service.

What You'll Be Doing

• Planning and coordinating fire safety inspections, servicing and repair works.
• Raising and managing work orders through various IT systems.
• Liaising with contractors, customers and internal teams to ensure works are completed within agreed timescales.
• Providing updates on appointments, programmed works and service delivery.
• Maintaining accurate compliance records and databases.
• Supporting managers with reporting and performance monitoring.
• Identifying potential compliance risks and escalating issues where required.
• Delivering outstanding customer service while managing competing priorities.

What We're Looking For

• Experience working in an administrative, scheduling or planning environment.
• Strong organisational skills and the ability to manage a varied workload.
• Experience coordinating work and communicating with customers, contractors or service providers.
• Excellent IT skills, including Microsoft Office applications.
• Strong problem-solving abilities and attention to detail.
• A customer-focused approach with excellent communication skills.
• The ability to work collaboratively as part of a team.

Working pattern

Monday to Thursday: 8:00am to 5:00pm

Friday: 8:00am to 4:00pm

This role is fixed-term for 12 months to cover maternity leave in the team.

Why join NCHA?

We're proud of the collaborative, values-led culture we've built at NCHA. You'll join a team that supports your development, values your contribution and recognises the important role compliance plays in keeping our customers safe.

Did you know NCHA is officially a Great Place to Work?

We're included in the top 50 super-large workplaces by Great Place To Work UK. Take a look at our working life, benefits and values to see why 77% of our colleagues say we're a great place to work.

Please note that the job title Compliance Planner is for advertising purposes only. In-house this role is known as Property Services Work Planner.

The Company

We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits

• Wellbeing
• plan
• NCHA
• pension
• Free DBS
• checks
• £250 referral bonus
• Generous annual
• leave
• Free healthcare
• cash plan
• Company social
• events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes