Mental Health Support Worker Worksop

Nottingham Community Housing Association Limited

Worksop

On-site

GBP 25,000 - 26,000

Full time

28 hours ago

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Benefits offered by this job

Free DBS checks

Free training and development

Pension

Wellbeing plan

Cycle to work

Discounted bus pass

Referral bonus £250

Generous annual leave

Free healthcare

Job summary

Nottingham Community Housing Association Limited (NCHA) is seeking a compassionate Support Worker for Watson Road, Worksop, a supported living service for adults with mental health needs. You will provide person-centered, face-to-face support and help tenants build independent living skills.

This role requires shift work across a 24-hour pattern and includes training and development opportunities. The service operates 24/7 with shifts, including sleep-ins.

Qualifications

Prefers shift work over a standard 9–5 schedule.
Is organised, proactive, flexible and supportive.
Is resilient and creative in promoting positive change.
Understands the needs of vulnerable adults and complex behaviours.
Communicates effectively with professionals and agencies.

Responsibilities

Providing face‑to‑face support tailored to each person’s needs, including visiting the community
Supporting service users with tenancy management, finances and home care
Promoting daily living skills, budgeting, and wellbeing
Writing and reviewing risk assessments, following safeguarding procedures, legislation, and health & safety standards
Building strong relationships with families, social workers, and other professionals
Administering medication and coordinating shifts on a rota basis
Maintaining accurate records using IT systems (basic IT skills required)

Skills

Shift work

Organised

Proactive

Flexible

Resilient

Communication

Vulnerable adults

Job description

Salary: £24,871 - £25,371 per annum

Location: Worksop

Hours: 37

Closing Date: 17/11/2026 23:59

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in a month at 23:59 BST.

Helping Our Customers

The Vacancy

Are you passionate about making a positive difference in people’s lives through social care?

We’re looking for a compassionate, motivated, and reliable Support Worker to join our team at Watson Road (Worksop), a supported living service for adults with enduring mental health needs.

This role is all about empowering individuals with mental health conditions and learning disabilities to live independently, make informed choices, and enjoy fulfilling lives. We use a trauma-informed and strengths-based approach to support each person’s journey.

Whether you’re experienced in social care or looking to start your journey in the sector, we offer the training and support to help you thrive.

Why work at NCHA?

We’re delighted to announce NCHA has been named the UK's 29th Best Workplace for Women™ 2026 by Great Place to Work UK. We're also the 38th Best Workplace for Wellbeing™ 2026, with 77% of colleagues saying NCHA is a great place to work, compared with 54% at a typical UK workplace. Explore working life at NCHA, our benefits, and our values to discover why.

Some Of Your Benefits Include

Salary of £24,871 - £25,371 per annum
36.5 days annual leave including bank holidays, with the option to buy and sell leave.
Additional payments for sleep-in shifts
Comprehensive training and ongoing development opportunities
A welcoming, inclusive and diverse workplace culture
Ongoing support from experienced and dedicated colleagues

About The Service

Located in Worksop, Watson Road is a large, family-style house with four fully furnished en‑suite bedrooms, a communal lounge, kitchen, and garden. The service supports adults aged 18+ with mental health diagnoses, helping them build life skills, manage tenancies, and move on to more independent living. Support is tailored to each individual, with a focus on empowerment, recovery, and wellbeing.

This Is a 24‑hour Service, Operating 7 Days a Week, Including Weekends And Bank Holidays. Shifts Also Include Sleep‑ins And Waking Nights. Shifts Patterns Are

7:00am – 2:30pm
2:30pm – 10:00pm
10:00pm – 7:00am (waking nights)

Weekend availability is essential. Watson Road is located in Worksop town centre and access to a car or reliable transport is strongly recommended to ensure you can attend shifts on time.

What You’ll Do

Providing face‑to‑face support tailored to each person’s needs, including visiting the community
Supporting service users with tenancy management, finances and home care
Promoting daily living skills, budgeting, and wellbeing
Writing and reviewing risk assessments, following safeguarding procedures, legislation, and health & safety standards
Building strong relationships with families, social workers, and other professionals
Administering medication and coordinating shifts on a rota basis
Maintaining accurate records using IT systems (basic IT skills required)

Please note there will be elements of lone working involved in this role.

Who We’re Looking For

Prefers shift work over a standard 9–5 schedule
Is organised, proactive, flexible and supportive
Is resilient and creative in promoting positive change
Understands the needs of vulnerable adults and complex behaviours
Communicates effectively with professionals and agencies
Shares our CLEAR values: Caring, Learning, Enthusiastic, Accountable, Resilient

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under‑represented within our Care and Support department we particularly welcome suitable applications.

The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits