Communications and Engagement Business Partner

Nottingham Community Housing Association Limited

Clifton

On-site

GBP 36,000 - 40,000

Full time

5 days ago

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Benefits offered by this job

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Job summary

Nottingham Community Housing Association Limited (NCHA) is seeking a Communications and Engagement Business Partner in Nottingham to strengthen relationships with customers, colleagues and stakeholders through clear, creative communications.

You will support proactive internal and external communications, provide expert advice, and drive high-quality PR campaigns that protect and enhance our reputation while supporting organisational priorities.

Qualifications

Demonstrable experience in a communications or public relations role.
A proven track record of delivering creative, successful campaigns
Strong digital content management skills (intranet, newsletters, social media)

Responsibilities

Shaping effective and creative communication activities
Delivering proactive internal and external communications
Plan and deliver PR activity including press releases
Lead corporate communications such as newsletters and executive briefings
Oversee intranet content with audits and insights
Plan and deliver measurable campaigns

Skills

Media relations

Crisis communications

Press releases

Stakeholder engagement

Internal communications

Campaign planning

Job description

Salary: £36,257 - £40,003 per annum

Location: Clifton, Nottingham

Hours: 35

Closing Date: 28/10/2026 23:59

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 13 days at 23:59 BST.

Helping Our Customers Equality_Diversity and Inclusion Strategy 2026.pdf Communications and Engagement Business Partner - Feb 26

The Vacancy

Join us and help shape how we connect, engage and inspire.

At NCHA, we believe great communication is at the heart of delivering great services. This is an exciting opportunity to join our C1-rated housing association in Nottingham as a Communications and Engagement Business Partner, where you'll play a key role in strengthening relationships with customers, colleagues and stakeholders through clear, creative and impactful communications.

About The Role

As our Communications and Engagement Business Partner, you'll support the development and delivery of proactive, consistent internal and external communications that protect and enhance our reputation while supporting organisational priorities.

Working closely with teams across NCHA, you'll deliver expert advice and hands-on support to plan and deliver high-quality PR, communications and engagement campaigns that make a real difference.

What You'll Be Doing

Acting as a trusted advisor to teams, shaping effective and creative communication activities
Supporting crisis communications and being a point of contact for media enquiries
Writing and distributing press releases and supporting PR activity
Leading the planning and production of key corporate communications (newsletters, magazines, executive briefings)
Overseeing and improving intranet content through regular audits and performance insights, ensuring strong user engagement
Planning and delivering impactful, measurable communication campaigns

What You'll Have

Demonstrable experience in a communications or public relations role.
A proven track record of delivering creative, successful campaigns
Strong digital content management skills (intranet, social media, newsletters, survey tools)
Experience in planning and delivering a range of events
Excellent stakeholder engagement and relationship-building skills
Strong written, verbal and analytical communication skills

You'll also share our values, bring fresh ideas, and be excited to challenge and improve how we communicate.

If you're a confident, creative and motivated communications professional who is passionate about making a difference, this is the role for you.

Why join NCHA?

You'll be part of a forward-thinking, ambitious communications team where your ideas and creativity are genuinely valued. In this role, you'll have the opportunity to shape communications that make a real difference to our customers and communities, all while working in a supportive, collaborative environment that offers flexible working.

Did you know NCHA is officially a Great Place to Work? In fact, we're included in the top 50 super-large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say we're a great place to work.

Want to make a difference?

If you're ready to bring energy, creativity and expertise to a role where your work truly matters, we'd love to hear from you!

The Company

We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits