Compliance Admin Assistant

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the insurance sector seeks a Compliance Admin Assistant in Newcastle to support their compliance team. The role involves monitoring regulations, managing complaints, and assisting with compliance training. Ideal candidates will be team-oriented and possess strong organisational and communication skills.

Qualifications

• Excellent team player with the ability to work closely with others.
• Excellent organisational skills with multitasking abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Involved in DCL’s compliance function and monitoring regulatory changes.
• Assist with administration of Complaints Handling process.
• Participate in oversight of compliance training and reporting.

Skills

Teamwork

Organizational Skills

Communication

Problem Solving

Learning Agility

Job description

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Compliance Admin Assistant, Newcastle-upon-Tyne, Tyne and Wear

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Client:

Direct Commercial Limited

Location:

Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Direct Commercial are an award-winning commercial motor insurer entering an exciting period of growth. We are looking for a Compliance Admin Assistant based in or around Newcastle-upon-Tyne to join our existing Compliance team. We are fully office-based at our Newcastle-upon-Tyne office.

Business management responsibilities:

• Adhere to Company Policies and Procedures at all times
• Undertake all activities in a professional and ethical manner
• Attend and actively participate in internal meetings (as required)

Individual Conduct Rules:

1. To act with integrity.

2. To act with due care, skill and diligence.

Role Overview & Responsibilities:

• Active involvement in DCL’s ongoing compliance function including monitoring upcoming regulatory changes and the annual review of DCL’s policies and procedures;
• Develop (over time) an understanding of FCA regulation and its application to UK insurance firms;
• Assist with the administration of DCL’s Complaints Handling process;
• Develop an understanding of the FCA’s Complaint Handling rules (DISP rules);
• Develop an understanding of the Senior Managers and Certification Regime (SMCR);
• Assist with oversight of any changes to Company stationery/e-mail footers in line with Company legislation and FCA regulations.
• Assist with oversight of COI policy and ensure logging of all COI and gifts in accordance with Company procedure and Bribery Act 2010.
• Assist with the ongoing maintenance of the Senior Managers and Certification Regime (SMCR);
• Assist with allocating mandatory compliance training to relevant staff including maintenance of Broker Assess;
• Assist with the preparation of monthly reporting (to management and Insurer partners) as required;
• Undertake ad-hoc Compliance tasks as required.

Skills

• Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues;
• Excellent organisational skills (ability to prioritise and manage various tasks simultaneously);
• The ability and willingness to learn new skills and upskill quickly to new requirements;
• Excellent written and verbal communication skills;
• Prior experience of the insurance sector or the Financial Services sector desirable but not essential.