Complex Needs Support Worker - Schools

AMA Admin; Consett; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Temp-to-perm routes

Flexible hours

APSCo Compliance+

CPD opportunities

Free PSHE resources

Educator wellbeing resources

Job summary

Milk Education is seeking a compassionate Complex Needs Support Worker to assist pupils aged 3-19 in Consett, Durham. You will provide 1:1 and small-group support in nurturing class settings, helping with personal care, emotional regulation, and communication strategies.

You'll collaborate with teachers, therapists, and families to deliver consistent, person-centred care and use creative approaches to engage learners. A calm, empathetic approach and safeguarding commitment are essential.

Qualifications

• Experience in SEND settings (school, care, or community)
• Calm, empathetic approach with strong teamwork skills
• Willingness to learn and adapt to individual pupil profiles
• Commitment to safeguarding and inclusive practice

Responsibilities

• Provide tailored 1:1 and small group support across the school day
• Assist with personal care, emotional regulation, and communication strategies
• Work closely with teachers, therapists, and families to deliver consistent, person-centred care
• Use creative approaches to engage pupils and celebrate progress
• Support transitions, routines, and therapeutic interventions

Skills

SEND experience

Empathy

Teamwork

Adaptability

Safeguarding awareness

Job description

Complex Needs Support Worker - Schools

Are you ready to make a meaningful impact in the lives of children and young people with complex needs? We're looking for a compassionate, resilient school Support Worker to join a specialist school team in Consett, Durham, supporting pupils aged 3-19 in small, nurturing class settings.

Who You’ll Be Supporting

Children and young people with a wide range of needs including autism, PMLD, SEMH, sensory processing differences, and communication challenges. Every day is different—and every child deserves someone who sees their potential.

The Role

• Provide tailored 1:1 and small group support across the school day
• Assist with personal care, emotional regulation, and communication strategies
• Work closely with teachers, therapists, and families to deliver consistent, person-centred care
• Use creative approaches to engage pupils and celebrate progress
• Support transitions, routines, and therapeutic interventions

What We’re Looking For

• Experience in SEND settings (school, care, or community)
• Confidence supporting children with complex needs across age groups
• Calm, empathetic approach with strong teamwork skills
• Willingness to learn and adapt to individual pupil profiles
• Commitment to safeguarding and inclusive practice

Benefits:

• Competitive rates of pay with temp-to-perm routes available.
• Speedy registration process & fast-tracking compliance - APSCo Compliance+ accredited for the highest safer recruitment standards.
• Flexible days and working hours to suit your schedule.
• Culture-matched placements - we take the time to understand you and find schools that fit your values and strengths.
• Priority Partnership school network - access to trusted schools who work with us long-term on staffing, enrichment and community initiatives.
• 5+ CPD courses completed before placement (including Safeguarding, SEND & Behaviour) with access to further accredited training through Milk Academy.
• FREE PSHE lesson plans and resources, designed by real teachers.
• FREE Educator Wellbeing resources and access to our community hub - because we believe supported staff stay longer and make a bigger impact.
• School Preparation Pack with handover notes and insightful school guides - so you walk in ready on day one.
• 24/7 support from your personal consultant, directly through their work mobile phone to ensure your journey is personal.

Milk Education is committed to safeguarding and promoting the welfare of children and young people. We are APSCo Compliance+ accredited, meeting the highest standards in safer recruitment. All applicants will be subject to compliance checks in line with DfE, Keeping Children Safe in Education and APSCo guidelines.

Milk Education is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. By applying, you agree to our Privacy Policy, available on our website. Milk Education is acting as an employment agency in relation to this vacancy.