Complex Needs Support Worker (PART TIME)

People First; England; Remote; GBP 27,000 - 34,000; Part time

Benefits offered by this job

Salary - £30,500.00 (FTE)

Company Car & Fuel Card

31 days of annual leave

41 hours of training

Blue Light Card

Referral programme

Cycle To Work Scheme

Employee Referral Scheme

Eye Care Vouchers

Paid Volunteer Days

Flu Vaccination Voucher

Simply Health Package

Work Place Pension

Job summary

The Housing Network, in North Northants, is seeking an experienced Support Worker to join a growing team. This part-time role (20 hours per week) focuses on delivering trauma-informed support to single adults and families experiencing homelessness, building strong relationships and creating practical, outcome-driven support plans.

You’ll conduct 1:1 sessions, provide interventions and signpost to empower residents toward independence, while managing a caseload and guiding tenancy documentation

Qualifications

• Experience supporting adults and families facing homelessness and complex needs.
• Part-time availability: 20 hours per week with flexible days/hours.
• Approach based on trauma-informed and strengths-based practices.

Responsibilities

• Provide strength-based and trauma-informed support, building trusting relationships and creating outcome-focused support plans.
• Deliver 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents to ensure appropriate levels/types of support.
• Assist residents with tenancy documentation, benefits understanding and updating support plans.
• Maintain safeguarding awareness and protect residents, staff and the wider community.

Skills

Trauma-informed care

Caseload management

1:1 support

Safeguarding

Housing support

Job description

Job Title:Support Worker (Complex Needs)

Location:North Northants

Working Hours: PART TIME 20 Hours Per Week, Can Be Flexible On Days/Hours (Could include weekends and Bank Holidays).

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we’ve learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to joinat an exciting time of growth and be part of our service in North Northants?

This is a dual role, providing support to single individual adults and families.

If you are passionate about supporting vulnerable people/families and want to help us shape and create a great service for those who need us most, this could be the role for you!

• Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people
• Highly experienced working with adults and families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

What you’ll be doing

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriateamounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community

What you’ll receive

• Salary - £30,500.00 (FTE)
• Company Car & Fuel Card
• 31 days of annual leave
• 41 hours of training
• Blue Light Card
• Referral programme

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29.These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

The Housing Network is unable to offer visa sponsorship for this position. Applicants must already have the legal right to work in the UK to be considered.

We do not use AI to make hiring decisions. All screening, shortlisting and selection decisions are made by our recruitment team and hiring managers.

• Blue Light Card
• Cycle To Work Scheme
• Employee Referral Scheme
• Eye Care Vouchers
• Paid Volunteer Days
• Flu Vaccination Voucher
• Simply Health Package
• Work Place Pension

259 Capability GreenLutonBedfordshireLU1 3LUUnited Kingdom