Complex Needs Support Worker (Static Site)

People First; Coventry; À distance; GBP 27 000 - 34 000; Plein temps

Avantages offerts par ce poste

31 days annual leave

41 hours of training

On-site parking

Blue Light Card

Referral programme

Eye Care Vouchers

Cycle to Work Scheme

Flu Vaccination Voucher

Employee Referral Scheme

Paid Volunteer Days

Workplace Pension

Simply Health Package

Résumé du poste

The Housing Network is seeking an experienced Support Worker for a single site in Coventry. You will provide strengths-based, trauma-informed support to residents, developing meaningful, outcome-focused plans and delivering 1:1 sessions to promote independence.

Caseload management, tenancy guidance, benefits advice, safeguarding, and strong partnership with the YMCA are essential. DBS checks apply and UK work rights are required.

Qualifications

• Experience with families facing homelessness and/or mental health, substance misuse, or complex needs.
• Ability to build trusting relationships and create outcome-focused support plans.
• Managing caseloads and assisting with tenancy documents and benefits.

Responsabilités

• Providing strengths-based and trauma-informed support, building trusting relationships with residents and creating meaningful, outcome-focused support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Managing a caseload of residents effectively to ensure everyone receives and engages with appropriate levels and types of support for their needs.
• Supporting residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps that can be addressed through future support and engagement.
• Upholding high levels of safeguarding awareness and protecting residents, colleagues and the wider community.

Connaissances

Trauma-informed approach

Strengths-based practice

Safeguarding awareness

Description du poste

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we’ve learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

We are The Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to join an exciting, established service at a single accommodation site in Coventry?

If you are passionate about supporting vulnerable people and want to help us shape and deliver a great service for those who need us most, this could be the role for you!

Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people.

Highly experienced working with families facing homelessness and/or people struggling with mental health, substance misuse, a history of offending and other complex needs.

What you’ll be doing

Providing strengths-based and trauma-informed support, building trusting relationships with residents and creating meaningful, outcome-focused support plans.

Providing 1:1 support sessions, interventions and signposting to help residents gain independence.

Managing a caseload of residents effectively to ensure everyone receives and engages with appropriate levels and types of support for their needs.

Supporting residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps that can be addressed through future support and engagement.

Upholding high levels of safeguarding awareness and protecting residents, colleagues and the wider community.

What you’ll receive

Salary – £30,500

• 31 days of annual leave
• 41 hours of training
• On-site parking
• Blue Light Card
• Referral programme
• Eye Care Vouchers
• Cycle to Work Scheme
• Flu Vaccination Voucher
• Blue Light Card
• Employee Referral Scheme
• Paid Volunteer Days
• Workplace Pension
• Simply Health Package

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29.These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of “expertise by experience” and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

The Housing Network is unable to offer visa sponsorship for this position. Applicants must already have the legal right to work in the UK to be considered.

We do not use AI to make hiring decisions. All screening, shortlisting and selection decisions are made by our recruitment team and hiring managers.

259 Capability GreenLutonBedfordshireLU1 3LUUnited Kingdom