Complex Case Worker

TipTopJob; Greater London; On-site; GBP 26,000 - 35,000; Full time

Job summary

Join a forward-thinking organization dedicated to supporting young people facing complex challenges. As a Complex Case Worker, you will play a crucial role in enhancing access to treatment services, delivering tailored interventions, and collaborating with professional partners to ensure high-quality support. This role offers the chance to make a significant impact on the lives of vulnerable individuals, fostering positive changes and helping them realize their potential. With generous benefits and a commitment to professional development, this position is perfect for those passionate about making a difference in the community.

Benefits

Generous annual leave (27 days + bank holidays)

Annual leave purchase scheme

Enhanced sick pay

Pension contributions

Death in service benefit

Free will writing

Eyecare vouchers

Blue Light Card discounts

Learning and development opportunities

Flexible working policies

Qualifications

• Experience in managing teams working with clients with substance misuse issues.
• Ability to collaborate within professional partnerships.

Responsibilities

• Improve access to treatment services for young people with complex needs.
• Provide 1:1 support and group work interventions.

Skills

Experience handling complex cases in young people

Knowledge of the criminal justice sector

Job description

Complex Case Worker

Location: London

Salary: A£26,250 - A£34,650 per annum

The post holder will be part of the Insight Platform, Young People's Service, working with young people who have alcohol-related problems, mental health issues, and complex needs including drugs, psychological issues, anti-social behaviour, self-harm, or other co-existing needs. The role involves improving access to treatment services for this cohort and providing interventions such as 1:1 support and group work.

You will bring a creative-driven approach and a willingness to build and nurture a successful, dynamic team focused on delivering excellent and high-quality services. Collaboration within professional partnerships to deliver outstanding services is essential. The ideal candidate will have experience working in similar or NHS settings managing teams working with clients with substance misuse issues and/or complex needs.

We are committed to fair access and supporting individuals to realize their potential. By joining us, you will contribute to making a difference and supporting service users in making positive changes.

Ideal candidates will have:

1. Experience handling complex cases in young people (beneficial).
2. Knowledge of the criminal justice sector.

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The advertised salary reflects the full earning potential; starting salaries allow for pay progression within the pay band.

About Waythrough

Waythrough (formerly Humankind) was launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down barriers to support, addressing poverty and disadvantage through mental health, substance misuse, housing, and related support services. We operate nearly 200 services across England with around 3,500 staff and volunteers supporting approximately 125,000 people annually.

As we fully integrate our systems and approaches, some branding may still reflect 'Humankind'.

Benefits include:

• Generous annual leave (27 days + bank holidays, increasing to 32 after 1 year).
• Annual leave purchase scheme.
• Enhanced sick pay and pension contributions.
• Death in service benefit, free will writing, eyecare vouchers, and Blue Light Card discounts.
• Learning and development opportunities, including free training.
• Flexible working and family-friendly policies.
• Wellbeing programs, Employee Assistance Programme, and support networks.

If interested, please apply through the provided link to complete your application.