Complex Case Pathway Lead

Transformation Unit; England; Remote; GBP 60,000 - 67,000; Full time

Job summary

Surrey and Borders Partnership NHS Foundation Trust is seeking a Complex Case Pathway Lead (NHS Band 8a) to manage high-risk caseloads and drive discharge pathways for acute mental health beds. The role focuses on reducing length of stay while ensuring clinically and financially optimal outcomes.

The post requires extensive mental health expertise, senior-level experience, and knowledge of legal/policy frameworks.

Qualifications

• Registered MH/Learning Disability Nurse or other registered health or social care professional.
• A further professional qualification or equivalent level of experience of working at a senior level in specialist area would be an advantage, but not mandatory.
• 7 years’ experience in a mental health environment with 2 years at a senior level.
• Evidence of continued professional development.
• Knowledge of the wider system.
• Specialism in Forensics, CYPS, Autism or complex case management
• Extensive specialist knowledge of legal issues pertaining to specialist mental health services including Mental Health Act, after care supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and safeguarding and Transforming Care.
• Must have an understanding of the background to and aims of current healthcare policy and appreciation of the implications.
• Be willing to obtain detailed operational knowledge of complex services, including risk assessment/management.
• Experience of identifying and interpreting National policy
• Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies

Responsibilities

• The Complex Case Pathway Lead will be responsible for managing the caseload of service users being admitted to or awaiting admission to acute mental health beds who are at high risk of a Long Length of Stay (LLOS) and restrictive discharge outcomes due to complex needs.
• The Complex Case pathway lead will be expected to develop links with system partners and other internal/external stakeholders to facilitate a discharge pathway for these individuals prior to/upon admission to an acute mental health bed to avoid unnecessary LOS and ensure the best outcome from a clinical and financial perspective.
• Please review the attached job Description and person specification for Detailed job description and main responsibilities for this post
• As a flexible working and friendly organisation, we want to ensure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or any other flexible working patterns.

Education

Registered MH/Learning Disability Nurse

Senior qualification or equivalent

Job description

Main area Mental Health Grade NHS AfC: Band 8a Contract Permanent Hours Full time - 37.5 hours per week (Mon - Fri 9am - 5pm (in person)) Job ref 325-8166189-SS

Employer Surrey and Borders Partnership NHS Foundation Trust Employer type NHS Site Silverwood, Farnham Road Hospital, New Spenser Ward & Meadows Town Surrey Salary £59,798 - £67,020 Per Annum Salary period Yearly Closing 08/11/2026 23:59

Complex Case Pathway Lead

NHS AfC: Band 8a

Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust to work for. This ranking is based on staff feedback in the 2023 NHS Staff Survey.

Job overview

The Complex Case Pathway Lead will be responsible for managing the caseload of service users being admitted to or awaiting admission to acute mental health beds who are at high risk of a Long Length of Stay (LLOS) and restrictive discharge outcomes due to complex needs.

TheComplex Case pathway lead will be expected to develop links with system partners and other internal/external stakeholders to facilitate a discharge pathway for these individuals prior to/upon admission to an acute mental health bed to avoid unnecessary LOS and ensure the best outcome from a clinical and financial perspective.

Main duties of the job

Please See attached job Description and person specification that details the main duties of the job within

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for this job role.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

Detailed job description and main responsibilities

Please review the attached job Description and person specification for Detailed job description and main responsibilities for this post

Person specification

Qualifications

• Registered Mental Health/Learning Disability Nurse or other registered health or social care professional.
• A further professional qualification or equivalent level of experience of working at a senior level in specialist area would be an advantage, but not mandatory.

Experience

• 7 years’ experience in a mental health environment with 2 years at a senior level
• Evidence of continued professional development.
• Knowledge of the wider system.
• Specialism in Forensics, CYPS, Autism or complex case management
• Extensive specialist knowledge of legal issues pertaining to specialist mental health services including Mental Health Act, after care supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and safeguarding and Transforming Care.
• Must have an understanding of the background to and aims of current healthcare policy and appreciation of the implications.
• Be willing to obtain detailed operational knowledge of complex services, including risk assessment/management.
• Experience of identifying and interpreting National policy
• Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies

We are seeking to enrich the diversity of our Trust to better reflect demographic needs of the populations we serve and to enhance the skills of our workforce. We actively encourage applicants with underrepresented personal characteristics to apply for this role if you match the job description. Please note that you are not restricted from applying for this role if you do not identify with these characteristics and all applicants will be considered fairly against the job description.

As a flexible working and friendly organisation, we want to ensure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or any other flexible working patterns.

Women in our Trust are under-represented in some senior grades. We are therefore encouraging women to apply for posts at 8A and above.

Sponsorship

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note we have the right to close this advert early, once we reach a suitable number of applications.