Enhanced Care Team Leader

Maidstone and Tunbridge Wells NHS Trust; Maidstone; On-site; GBP 49,000 - 57,000; Full time

Benefits offered by this job

27 days annual leave

NHS Pension Scheme

Blue Light card eligibility

Job summary

Maidstone and Tunbridge Wells NHS Trust seeks an Enhanced Care Team Leader to drive operational management and clinical oversight of enhanced care for vulnerable patients. You will work with emergency department and inpatient staff to assess needs, allocate resources, and lead a trauma-informed, psychologically safe team.

The role involves budget stewardship, governance, staff development, and protocol development, with collaboration across internal and external stakeholders.

Qualifications

• Current RMN/AHP/Social Worker registration with extensive experience managing a caseload.
• Postgraduate leadership qualification or equivalent.
• Mentorship course or equivalent.
• Management qualification or equivalent experience.
• Evidence of ongoing professional development and CPD.
• Extensive experience managing rotas, resources, budgets and staff.

Responsibilities

• Lead and develop the enhanced care team with clinical governance and budget responsibility.
• Provide professional leadership within the clinical area to the multi-disciplinary team.
• Develop protocols/guidelines and patient information.
• Ensure systems for planning, provision and review of enhanced care; deliver engagement and interventions for patients with mental health conditions within MDT collaboration.
• Provide regular reports on the team's effectiveness in reducing harm and restrictive practices.

Skills

Leadership

Budget management

Staff development

Clinical governance

Discharge planning

Mental health expertise

Education

RMN/AHP/Social Worker registration

Postgraduate leadership qualification

Mentorship course or equivalent

Management qualification or equivalent

Postgraduate qualifications in mental health/leadership

Tools

IT skills

Job description

Job summary

We are seeking an exceptional individual to act as an Enhanced Care Team leader, who will deliver effective and efficient operational management and clinical oversight of enhanced care within the organisation to our most vulnerable patients. The postholder will work closely with emergency department and inpatient ward staff, providing expert assessment and allocation of resources, and providing motivational leadership to a team of junior staff, role modelling a psychologically safe and trauma-informed approach.

Main duties of the job

The enhanced care team leader will be responsible for working within the set budget, clinical governance, and staff development and training. The post holder will be expected to provide professional leadership within the clinical area and provide direction, and inspirational leadership to all members of the multi-disciplinary team working alongside the enhanced care team. The post holder will be involved in the development of protocols/guidelines and patient information.

The post holder will be responsible for ensuring that there are systems and processes for the planning, provision and review of enhanced care. The post holder will ensure that the enhanced care team deliver therapeutic engagement and interventions to patients with mental health conditions, cognitive impairment or those experiencing psychological distress whilst working in collaboration with internal and external stakeholders such as the Liaison Psychiatry Service.

They will provide regular reports on the effectiveness of the team in delivering quality care by reducing restrictive practices and incidents of harm.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below

Details

Date posted: 27 October 2026

Pay scheme: Agenda for change

Band: Band 7

Salary: £49,387 to £56,515 a year per annum pro rata

Contract: Permanent

Working pattern: Full-time

Reference number: 359-7859934-T3-A

Job locations: Maidstone and Tunbridge Wells NHS Trust, Hermitage Lane, Maidstone, ME16 9QQ, United Kingdom

Job responsibilities

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Following your corporate induction you will be expected to attend the Trust's 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please email [e-mail] if this is problematic) and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.

Person Specification

Essential qualifications, experience and knowledge

• Current professional registration as an RMN/AHP/Social Worker with extensive experience of managing a caseload of patients.
• Formal postgraduate qualification in leadership, advanced clinical practise or a relevant specialist area or equivalent relevant experience. Or evidence of postgraduate level knowledge such as level 7 in leadership, complex care, mental health, dementia or behaviour management or equivalent relevant experience.
• Mentorship course or equivalent
• Management qualification or equivalent experience
• Evidence of ongoing professional development in relevant area of speciality supplemented by specialist clinical, managerial training and CPD
• Extensive experience of managing an area; including management of rotas, resources, budgets and staff
• Experience in staff / practice development including undertaking appraisals, supervision and Personal Development Plans
• Recent Complex Care experience
• Evidence of working extensively within Mental Health / Social care settings
• Extensive experience of Mental Health Service Provision including the Mental Health Act 1983
• Experience of delivering/supporting training
• Knowledge of patient discharge processes
• Knowledge of healthcare funding processes
• Knowledge of relevant legislation relating to patient care

Desirable qualifications, experience and knowledge

• Post graduate teaching certificate/module.
• Relevant post registered qualifications
• Safeguarding Adults Level 3
• Managing Challenging Behaviours and Physical Intervention training or equivalent
• An understanding of local health and social care commissioning
• Evidence of participation in using recognised assessment tools
• Experience of conducting own projects successfully
• Experience of working with patients with a dual diagnosis - drug and alcohol
• Experience of taking part in reflective practice and clinical supervision activities

Essential skills

• Ability to communicate effectively (written, verbal and non-verbal) and good interpersonal skills.
• Ability to work effectively as a team player, as part of a multi-disciplinary team
• Well-developed IT skills
• Ability to work autonomously without direct supervision
• Able to chair multi-agency meetings
• Knowledge and experience of clinical governance

Essential attributes

• Ability to use own initiative and organise and prioritise own delegated workload
• Ability to demonstrate problem solving skills and to be flexible and adapt to changing situations
• Ability to function effectively under pressure and deal with the unpredictable nature of workload and individual patient contact
• Ability to deal with distressing circumstances
• Ability to deal with potential high levels of violence and aggression

Essential additional requirements

• Ability to work across sites
• Ability to work flexibly across a seven-day period

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Applicants must have current UK professional registration. For further information please see NHS Careers website.