Compassionate Switchboard & Admin Operator

NHS Jobs; Nottingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking a dedicated individual to operate the Trust Switchboard, handling calls from staff, service users and the public with empathy and efficiency. The role involves administrative duties related to the switchboard, responding to emergencies, and supporting out-of-hours services for on-call consultants and managers.

The position may involve dealing with patients with complex needs and barriers to understanding, ensuring clear communication and

Responsibilities

• Respond to emergency situations as required (e.g. fire alarms, intruder alarms, lone worker devices); carry out administrative and secretarial tasks associated with the switchboard; support out of hours services and on‑call staff.

Job description

Nottinghamshire Healthcare NHS Foundation Trust is seeking a dedicated individual to operate the Trust Switchboard, handling calls from staff, service users and the public with empathy and efficiency. The role involves administrative duties related to the switchboard, responding to emergencies, and supporting out-of-hours services for on-call consultants and managers.

The position may involve dealing with patients with complex needs and barriers to understanding, ensuring clear communication and