Care Home Receptionist: Welcoming Admin & First-Contact Pro

NHS Jobs; Blackwater; Sur place; GBP 18 000 - 21 000; Plein temps

Résumé du poste

Avery Healthcare’s Camberley Woods Care Home in Camberley, Surrey, is seeking a friendly receptionist to be the first point of contact, delivering professional, high-quality customer service. You will handle reception duties, manage administrative tasks, and support the General Manager while contributing to a tidy, welcoming environment.

Applicants should have excellent communication, computer skills, a positive attitude, and experience handling enquiries.

Qualifications

• Excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem-solving and client complaints.

Responsabilités

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Connaissances

Excellent communication

Computer literacy

Positive attitude

Problem-solving

Description du poste

Avery Healthcare’s Camberley Woods Care Home in Camberley, Surrey, is seeking a friendly receptionist to be the first point of contact, delivering professional, high-quality customer service. You will handle reception duties, manage administrative tasks, and support the General Manager while contributing to a tidy, welcoming environment.

Applicants should have excellent communication, computer skills, a positive attitude, and experience handling enquiries.