Compassionate Receptionist for a Welcoming Retirement Home

Hawthorns Retirement Ltd.; Braintree; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

DBS check funded by employer

Eligibility to work in the UK

Job summary

The Hawthorns is seeking a compassionate receptionist to provide high-quality customer service as the first point of contact within the home and to deliver a range of administrative support.

You will answer calls, record messages, manage reception-related admin, and help maintain tidy communal areas in collaboration with the General Manager. DBS checks and eligibility to work in the UK are required.

Qualifications

• Excellent communication skills both verbal and written.
• Friendly, welcoming attitude with professional conduct.
• Experience in reception or customer service is desirable.

Responsibilities

• Answer telephone calls and respond to inquiries at reception.
• Complete reception-related administration and maintain databases.
• Keep the reception area tidy and coordinate with housekeeping.

Skills

Communication skills

Written communication

Friendly demeanor

Job description

The Hawthorns is seeking a compassionate receptionist to provide high-quality customer service as the first point of contact within the home and to deliver a range of administrative support.

You will answer calls, record messages, manage reception-related admin, and help maintain tidy communal areas in collaboration with the General Manager. DBS checks and eligibility to work in the UK are required.