Compassionate Mental Health Support Worker - Older Adults

Gloucestershire Health and Care NHS Foundation Trust; Tewkesbury; On-site; GBP 25,000 - 32,000; Full time

Job summary

Gloucestershire Health and Care NHS Foundation Trust is seeking a dedicated Community Support Worker to join the Tewkesbury Later Life Team. This full-time Band 4 role supports older adults with severe mental illness or complex dementia to regain stability, independence and quality of life.

You will work with nurses, occupational therapists and psychologists to deliver person-centred care, develop personalised plans, and promote community engagement through structured activities and group work.

Qualifications

• Qualification, training & experience requirements are defined in the Job Description/Person Specification.
• Experience with supporting older adults with mental illness or dementia is advantageous.

Responsibilities

• Provide care coordination for an allocated caseload of service users, ensuring needs are assessed, reviewed, and met through personalised care plans.
• Deliver goal-focused interventions to support individuals in developing skills, confidence, and independence.
• Facilitate and contribute to group work and therapeutic clinics, supporting service users to engage in structured activities that promote wellbeing.
• Work collaboratively with internal team members and external partners to ensure high-quality, person-centred care.
• Maintain accurate, timely documentation in line with professional and organisational standards.
• Participate in multidisciplinary discussions, contributing to risk assessments, care planning, and holistic treatment approaches.
• Share your knowledge, experience, and skills with colleagues, students, and new staff, supporting a culture of learning and continuous improvement.
• Promote service user involvement and uphold values of dignity, respect, and empowerment in all aspects of care

Skills

Care coordination

Group work

Documentation

Multidisciplinary collaboration

Job description

Gloucestershire Health and Care NHS Foundation Trust is seeking a dedicated Community Support Worker to join the Tewkesbury Later Life Team. This full-time Band 4 role supports older adults with severe mental illness or complex dementia to regain stability, independence and quality of life.

You will work with nurses, occupational therapists and psychologists to deliver person-centred care, develop personalised plans, and promote community engagement through structured activities and group work.