Compassionate Funeral Director - Lead Services & Community Care

Dignity Group; Dartford; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual leave 22 days

4% pension match

Employee discounts

Eyecare support

Flu jab reimbursement

Lifestyle discounts

24/7 employee assistance

Training and apprenticeships

Free on-site parking

Job summary

Dignity Funeral Directors in Dartford, Kent, is seeking an experienced Funeral Director to oversee funeral operations, ensuring every service is delivered to the highest standard and that families receive compassionate, clear guidance.

You will lead services, coordinate with arrangers and care teams, assist with coffin preparation and handling, and support aftercare and memorialisation. A Full UK Driving Licence is essential, and weekend/on-call work is required.

Qualifications

• Experience leading funerals, working with the deceased, and supporting families.
• Full UK Driving Licence (essential).
• Strong working knowledge of funeral processes and the legal/regulatory framework that governs them.
• Excellent communication, leadership and organisational skills.
• Calm under pressure, with a respectful, compassionate approach to service.
• Physically capable of manual handling tasks, including coffin bearing.
• Able to work flexibly, including weekends and on-call.
• PC literate — Microsoft Office, Outlook and internal systems (training provided).

Responsibilities

• Lead funeral services with professionalism and attention to detail.
• Run pre-funeral briefings to keep everything clear and well-coordinated.
• Take a consultative approach, helping families explore their options.
• Collaborate with arrangers, specialists, Funeral Directors and care teams, keeping the diary, resources and records on track.
• Assist with coffin preparation, handling of the deceased, and chapel duties where required.
• Mentor less experienced team members and take part in training and development.
• Build relationships with care homes, celebrants and local religious and ethnic groups to support community engagement.

Skills

Funeral leadership

Driving licence

Funeral processes

Communication

Leadership

Organisational skills

Calm under pressure

Manual handling

Weekend/on-call

PC literacy

Tools

Microsoft Office

Outlook

Job description

Dignity Funeral Directors in Dartford, Kent, is seeking an experienced Funeral Director to oversee funeral operations, ensuring every service is delivered to the highest standard and that families receive compassionate, clear guidance.

You will lead services, coordinate with arrangers and care teams, assist with coffin preparation and handling, and support aftercare and memorialisation. A Full UK Driving Licence is essential, and weekend/on-call work is required.