Compassionate Frailty Services Administrator

Wight Healthcare; Gosport; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Wight Healthcare is seeking an organised, compassionate administrator to join our Frailty Service team in the Portsmouth/Petersfield area. You will be the first point of contact for patients, carers, GPs and healthcare professionals, helping to ensure timely support and smooth service delivery.

You will provide administrative support to Frailty Clinical Teams, handle enquiries, process referrals, maintain patient records, book appointments and arrange transport, while working with the wider

Qualifications

• Excellent organisational and communication skills.
• Ability to prioritise a busy workload and work independently.
• Previous administrative experience and good IT skills.
• NHS experience and knowledge of patient record systems would be an advantage.
• Current driving licence required.

Responsibilities

• Provide administrative support to Frailty Clinical Teams across Portsmouth and Petersfield.
• Manage enquiries, process referrals, maintain patient records, book appointments, arrange transport and support meetings.
• Be the first point of contact for patients, carers, GPs and healthcare professionals to ensure timely support.
• Work closely with colleagues across the wider administration team and support NHS systems and processes.

Skills

Organised

Compassionate

Proactive

Excellent communication

Time management

Independent worker

Tools

NHS systems

Job description

Wight Healthcare is seeking an organised, compassionate administrator to join our Frailty Service team in the Portsmouth/Petersfield area. You will be the first point of contact for patients, carers, GPs and healthcare professionals, helping to ensure timely support and smooth service delivery.

You will provide administrative support to Frailty Clinical Teams, handle enquiries, process referrals, maintain patient records, book appointments and arrange transport, while working with the wider