Community Frailty Administrator

Wight Healthcare; Gosport; On-site; GBP 21,000 - 25,000; Full time

Job summary

Wight Healthcare is seeking an organised, compassionate administrator to join our Frailty Service team in the Portsmouth/Petersfield area. You will be the first point of contact for patients, carers, GPs and healthcare professionals, helping to ensure timely support and smooth service delivery.

You will provide administrative support to Frailty Clinical Teams, handle enquiries, process referrals, maintain patient records, book appointments and arrange transport, while working with the wider

Qualifications

• Excellent organisational and communication skills.
• Ability to prioritise a busy workload and work independently.
• Previous administrative experience and good IT skills.
• NHS experience and knowledge of patient record systems would be an advantage.
• Current driving licence required.

Responsibilities

• Provide administrative support to Frailty Clinical Teams across Portsmouth and Petersfield.
• Manage enquiries, process referrals, maintain patient records, book appointments, arrange transport and support meetings.
• Be the first point of contact for patients, carers, GPs and healthcare professionals to ensure timely support.
• Work closely with colleagues across the wider administration team and support NHS systems and processes.

Skills

Organised

Compassionate

Proactive

Excellent communication

Time management

Independent worker

Tools

NHS systems

Job description

We are looking for an organised, compassionate and proactive administrator to join our dedicated Frailty Service team. This is an exciting opportunity to support the delivery of high-quality care for older people living with frailty. As the first point of contact for patients, carers, GPs and healthcare professionals, you will help ensure the service runs smoothly and that patients receive timely support.

You will provide administrative support to the Frailty Clinical Teams across Portsmouth and Petersfield when required, including managing enquiries, processing referrals, maintaining patient records, booking appointments, arranging transport and supporting meetings. You will also work closely with colleagues across the wider administration team and support managers with a range of NHS systems and processes.

Current driving licence required

We are looking for someone with excellent organisational and communication skills who can prioritise a busy workload, work independently and maintain a professional approach when dealing with sensitive situations. Previous administration experience and good IT skills are essential, while NHS experience and knowledge of patient record systems would be an advantage.

In return, you will join a supportive team where your contribution will make a real difference to patients, carers and healthcare professionals every day.