Patient Support Administrator

Wight Healthcare; Gosport; On-site; GBP 11,000 - 15,000; Part time

Job summary

Gosport Central Primary Care Network is seeking a Patient Support Administrator for the Frailty and AVS team in Gosport. This part-time role involves providing administrative and patient support, coordinating appointments and updates across GP practices.

You will work with clinical and admin colleagues, ensure timely communication, maintain records, and act as a friendly point of contact for patients across five GP practices.

Qualifications

• Administrative and patient support to Frailty and AVS teams.
• Arrange appointments and follow-ups.
• Maintain patient records and update systems.
• Assist MDT coordination and general admin.
• Be a key contact for patients and staff.

Responsibilities

• Provide administrative support to the Frailty and AVS teams.
• Coordinate patient appointments and follow-ups.
• Maintain accurate patient records and update systems.
• Support MDT coordination and general admin tasks.
• Act as a friendly, professional point of contact for patients and staff.

Skills

Communication skills

Organisation

Flexibility

Job description

An exciting opportunity has arisen for a Patient Support Administrator to join the Frailty and Acute Visiting Service (AVS) team within Gosport Central Primary Care Network (PCN).

This is a part-time role, working 3.5 hours per day, with flexible start and finish times.

You will provide administrative and patient support to the Frailty and AVS teams, helping ensure patients receive timely, coordinated care. You will work closely with clinical and administrative colleagues across the PCN.

Duties include supporting patient communications, arranging appointments and follow-ups, maintaining patient records, updating systems and spreadsheets, assisting with MDT coordination, and general administrative support.

You will be a key contact for patients and staff, providing a friendly, professional service and ensuring information is shared accurately and promptly.

This role suits someone organised, approachable, and able to work well in a busy team, with good communication skills and a flexible, positive attitude.

You will support approximately 85,000 patients across five GP practices in Gosport: Bridgemary Medical Centre, Blossom Health, Rowner Medical Centre, Solent View Medical Practice, and The Willow Group.