Community Support Worker Crisis Team

Coventry and Warwickshire Partnership Trust; Coventry; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave

Learning & development

Salary sacrifice schemes

Retail discounts

Wellbeing support

Staff networks

Job summary

Coventry and Warwickshire Partnership Trust in Coventry is seeking Band 3 Support Workers to join the Adult Crisis Resolution and Home Treatment Team. You will work with adults in crisis to support recovery, risk management, and community-based care, helping people remain safely at home where possible.

This community role requires flexible hours across a 24/7 rota, including nights and weekends. A full UK driving licence and access to a vehicle for business use are essential.

Qualifications

• Demonstrated compassionate approach to supporting people in crisis.
• Able to work effectively in a fast-paced, recovery-focused environment.
• Willingness to travel across Coventry and work flexible hours.

Responsibilities

• Support adults experiencing mental health crises in their home and community.
• Contribute to risk monitoring and ongoing support planning under supervision.
• Work within a 24/7 multidisciplinary team to deliver recovery-focused care.
• Maintain accurate records and contribute to care coordination.

Skills

Compassionate

Resilient

Communication

Job description

Please be aware this position is not applicable for sponsorship and you must have full driving licence and access to a motor vehicle for business use.

Make a Difference When It Matters Most, Are you compassionate, resilient and passionate about supporting people experiencing mental health crises? We are seeking enthusiastic and caring Band 3 Support Workers to join our Adult Crisis Resolution and Home Treatment Team (CRHT) in Coventry. Our CRHT service provides intensive support to adults experiencing acute mental health crises, helping them remain safely in their own homes wherever possible and reducing the need for hospital admission. Working alongside experienced mental health professionals, you will play a vital role in supporting individuals on their recovery journey during some of the most challenging periods of their lives. Based on the job description and person specification provided. As a Support Worker within the Crisis Resolution and Home Treatment Team, you will work as part of a 24-hour multidisciplinary service delivering high-quality, recovery-focused and trauma-informed care across Coventry. You will support service users in their homes and community settings, helping them manage their mental health crisis, maintain independence and work towards recovery goals. Working under the supervision of registered mental health professionals, you will contribute to care delivery, risk monitoring and ongoing support planning.

This is a community-based role involving travel across Coventry. You will be required to work flexibly across a 24/7 rota, including nights, weekends and bank holidays. A full UK driving licence and access to a vehicle for business use are essential.

Join Us If you are caring, motivated and committed to helping people through mental health crises, we would love to hear from you. Have experience of working with Adults of all ages with mental ill-health. Together we can provide compassionate care, promote recovery and make a real difference to the lives of people in Coventry.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.