Healthcare Support Worker CRHT

Southern Health NHS Foundation Trust; Basingstoke and Deane; On-site; GBP 21,000 - 26,000; Full time

Job summary

Southern Health NHS Foundation Trust in Basingstoke is seeking a skilled Healthcare Support Worker to join the Crisis Resolution and Home Treatment Team. The post involves supporting individuals in acute mental health crises, enabling safe home-based care and reducing hospital admissions.

You will work within a multidisciplinary team, undertake assessments, deliver planned interventions, and contribute to crisis and risk management plans.

Qualifications

• Significant experience in mental health support work.
• Strong communication and decision‑making skills.
• Ability to work autonomously in fast-paced environments.

Responsibilities

• Undertake comprehensive assessments and deliver planned interventions.
• Contribute to crisis and risk management plans.
• Provide high-quality, recovery-focused support to service users and carers.
• Support and guide junior or new staff to promote best practice.

Skills

Mental health support

Communication

Decision making

Autonomous working

Driving licence

Job description

We are seeking a skilled and compassionate Healthcare Support Worker to join our Crisis Resolution and Home Treatment Team in Basingstoke. This role is vital in supporting individuals experiencing acute mental health crises, enabling them to remain safely in their own homes as an alternative to hospital admission.

Working as part of a multidisciplinary team, you will provide high-quality, recovery focused support, undertake comprehensive assessments, delivering planned interventions and contributing to crisis and risk management plans. You will take a senior role in supporting and guiding any junior or new staff, promoting best practice, and ensuring care is delivered in line with local and national standards.

The successful candidate will have significant experience in mental health support work, strong communication and decision‑making skills, and the ability to work effectively in fast paced, high pressure environments. You will be confident working autonomously, responding to changing clinical needs, and building therapeutic relationships with service users, carers, and partner agencies.

Based at Parklands Hospital, the team work across Mid & North Division, therefore there is a requirement for the post holder to have a full UK driving licence and have access to a suitable vehicle, in order to undertake home visits and respond to urgent situations in a timely manner.

The Trust is unable to offer visa sponsorship for this post. Applicants must have the right to work in the UK.