Mental Health Recovery Worker - Residential

Rethink Mental Illness

Coventry

On-site

GBP 21,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Unsocial hours premium

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Job summary

Rethink Mental Illness is seeking a dedicated Mental Health Recovery Worker at Hawkesbury Lodge in Coventry. The role is full-time (35 hours/week) in a 24/7 residential setting, providing person-centred support to individuals with mental illness.

Expect to work across day and night shifts, supporting independence and recovery goals within a compassionate team. You will collaborate with healthcare professionals and local services to promote wellbeing, engage in activities, and maintain detailed

Qualifications

Experience supporting people with mental illness or in social care settings.
Strong listening, empathy, patience and willingness to learn.
Understanding of recovery-focused practice and positive risk-taking.
Ability to assess needs, implement support plans and respond to risk.
Good communication, teamwork and organisational skills.

Responsibilities

Provided one-to-one support and acted as a designated key worker.
Developed, reviewed, and monitored care and recovery plans.
Supported service users to achieve personal goals and aspirations.
Monitored wellbeing, identified risks, and escalated safeguarding concerns.
Maintained records and complied with safeguarding and policies.

Skills

Experience with mental health support

Compassionate communication

Risk assessment

Teamwork

Tools

Microsoft Office

Job description

Join Our Team as a Mental Health Recovery Worker

Location: Hawkesbury Lodge Residential Service, Coventry

Role: Full-time, 35 hours per week

Rota Work Patterns: Monday–Sunday - 730am-330pm, 3pm-9pm, 8:30pm-8:30am

Enhanced payments: £0.86 - Unsocial Hours,1.5 x hourly rate - Bank Holiday

Our Hawkesbury Lodge Service represents an important investment in supporting people across Coventry and Warwickshire on their recovery journey. Developed in partnership with Coventry and Warwickshire Partnership NHS Trust, the service combines a 14-bed residential rehabilitation service with an integrated Care Hub, providing a welcoming and recovery-focused environment. Together, these services offer personalised support to people living with severe and enduring mental illness, helping them build confidence, develop greater independence, enhance their wellbeing, and take positive steps towards living successfully within their local communities.

How you will make a difference as a Mental Health Recovery Worker:

We are looking for compassionate and motivated Mental Health Recovery Workers to join our team at Hawkesbury Lodge, a 24/7 residential rehabilitation service. Working as part of a supportive team, you will assist with daily living activities, encourage engagement in rehabilitation programmes and community opportunities, and support individuals to achieve their personal goals. Working closely with colleagues and partner agencies, including Coventry and Warwickshire Partnership Trust, you will play a key role in delivering high-quality, recovery-focused support that empowers people to lead more independent and fulfilling lives.

Key Responsibilities:

Person-Centred Support

Supported individuals in a 24/7 residential mental health setting.

Assisted with personal care, daily living activities, and social inclusion.

Promoted independence, wellbeing, and recovery-focused outcomes.

Key Worker Responsibilities

Provided one-to-one support and acted as a designated key worker.

Developed, reviewed, and monitored care, recovery, and safety plans.

Supported service users to achieve personal goals and aspirations.

Mental Health & Risk Management

Monitored mental and physical wellbeing, identifying risks and concerns.

Conducted needs and risk assessments and implemented support plans.

Escalated safeguarding and wellbeing concerns in line with procedures.

Partnership & Community Engagement

Liaised with healthcare professionals, external agencies, and community services.

Supported access to local resources, groups, and therapeutic services.

Contributed to multidisciplinary reviews and care planning.

Administration & Compliance

Maintained accurate records, reports, and outcome data.

Logged incidents, complaints, and service user updates promptly.

Ensured compliance with safeguarding, lone working, and organisational policies.

Teamwork & Service Improvement

Worked collaboratively with colleagues and volunteers.

Contributed to service development and quality improvement initiatives.

Supported flexible service delivery, including nights, weekends, and bank holidays.

Essential skills and experience:

Experience supporting people with mental illness or in a social care setting

Good listening skills, empathy, understanding, kindness, patience, and a willingness to learn.

Understanding of recovery-focused practice and positive risk-taking.

Ability to assess needs, implement support plans and respond to risk.

Ability to support individuals to engage in programmes and activities

Good communication, teamwork and organisational skills.

Ability to demonstrate behaviours consistent with the Charity's values.

Excellent administration, organisation and planning skills.

Competent in the use of IT systems including Microsoft applications, email and internet.

Desirable skills and experience:

Experience of providing personal care including support with eating or drinking/toileting, washing/bathing/dressing/oral care and the care of skin and hair.

Experience of making a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans and activities to meet these needs.