Community Support Worker

Amplius; Toseland; On-site; GBP 28,000 - 31,000; Full time

Job summary

Amplius is seeking candidates for a 6-month fixed-term, full-time role based in Wisbech (with potential to work from Peterborough schemes). You will provide person-centred, housing-related support to help customers build confidence and independence, as part of a supportive team.

The role includes developing and reviewing support plans, helping with tenancy management, and coordinating with partner agencies while maintaining accurate records.

Qualifications

• GCSEs (or equivalent) in English and Maths with Grade 4/C or above and good IT skills.
• Experience providing person-centred support in housing, homelessness or similar setting.
• Understanding safeguarding, wellbeing and challenges faced by diverse support needs.
• Strong communication and listening skills with ability to build positive, non-judgemental relationships.
• Good organisation and administration skills; able to work independently and in a team.

Responsibilities

• Provide person-centred, housing-related support to help customers build confidence and independence.
• Develop and review support plans and risk assessments with customers.
• Help customers manage their tenancy, including rent, utilities, repairs and maintaining their home.
• Build positive relationships and encourage wellbeing, social inclusion and community involvement.
• Work with partner agencies to coordinate effective support and help customers achieve their goals.
• Keep accurate records, reports and support plans, monitoring progress and outcomes.
• Promote safeguarding, health and safety and equality, while managing risks appropriately.

Skills

Strong communication and listening

Good IT skills

Independent worker / team player

Education

GCSEs English and Maths (Grade 4/C+)

Job description

Contracts available:

6-month fixed term contract, full time

Relief / reserve

Salary:

£28,040.46 per year (pro rata)

£13.45 per hour for relief role

Hours:

Full-time roles are 37 hours per week Monday to Sunday, between 8am and 10pm on a rolling rota.

Hours for relief roles will vary depending on the contract.

Location:

Wisbech HRS, Cambridgeshire.

The relief roles may be based at either Wisbech or at schemes in Peterborough.

No two days will be the same, but every day will give you the chance to make a positive difference. Whatever your availability, you’ll be part of a supportive team making a real difference to people’s lives.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

• Provide person-centred, housing-related support to help customers build confidence and independence.
• Work as a key worker, developing and reviewing support plans and risk assessments with customers.
• Help customers manage their tenancy, including rent, utilities, repairs and maintaining their home.
• Build positive relationships and encourage wellbeing, social inclusion and community involvement.
• Work with partner agencies to coordinate effective support and help customers achieve their goals.
• Keep accurate records, reports and support plans, monitoring progress and outcomes.
• Promote safeguarding, health and safety and equality, while managing risks appropriately.

What we’re looking for

• GCSEs (or equivalent) in English and Maths at Grade 4/C or above, alongside good IT skills.
• Experience providing person-centred support in housing, homelessness or a similar setting.
• An understanding of safeguarding, wellbeing and the challenges faced by people with different support needs.
• Strong communication and listening skills, with the ability to build positive, non-judgemental relationships.
• Good organisation and administration skills, with the ability to work independently and as part of a team.

Important –

Enhanced DBS clearance, full UK drivers’ licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing Date: 19th October

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

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