Community Support Worker

The Methodist Church in Britain; Birmingham; On-site; GBP 20,000 - 24,000; Part time

Benefits offered by this job

NHS pension

Flexible and agile working

Comprehensive induction and PDP

Staff networks

Job summary

Herefordshire and Worcestershire Health and Care NHS Trust is recruiting a Community Support Worker to join its multidisciplinary core team. The post centres on supporting a caseload of patients through recovery-focused interventions, delivered alongside registered professionals, and signposting people to community services.

The role is 30 hours over four weekday shifts, with no weekends or bank holidays, and needs flexible working.

Qualifications

• Level 3 qualification in care, or equivalent qualification or experience.
• Level 2 qualification in care, or equivalent, with level 3 expected on appointment.
• Experience in one-to-one work and personal care tasks.

Responsibilities

• Work as a key member of the multidisciplinary core team.
• Manage a caseload of patients.
• Undertake recovery-focused interventions.
• Support registered professionals to deliver evidence-based interventions.
• Attend weekly MDT meetings and professionals' meetings.
• Refer and signpost patients to appropriate services based on need.
• Signpost to community-based services to reduce social isolation and improve mental wellbeing.
• Provide support and guidance to carers of patients.

Skills

Communication skills

Literacy

Numeracy

Observing

Advocacy

Recording

Liaison

Education

Level 3 care qualification

Level 2 care qualification with Level 3 on appointment

Job description

The Neighbourhood Mental Health Team of Herefordshire and Worcestershire Health and Care NHS Trust is recruiting a Community Support Worker to join its multidisciplinary core team. The post centres on supporting a caseload of patients through recovery-focused interventions, delivered alongside registered professionals, and signposting people to community services. The role is 30 hours over four weekday shifts, with no weekends or bank holidays, and needs flexible working. Applicants need a level 2 or 3 care qualification or equivalent, plus one-to-one and personal care experience.

What the job involves

• Work as a key member and resource of the multidisciplinary core team
• Manage a caseload of patients
• Undertake and support service users in recovery-focused interventions
• Support registered professionals to deliver evidence-based interventions
• Attend weekly MDT meetings and professionals' meetings
• Refer and signpost patients to appropriate services based on need
• Signpost to community-based services to reduce social isolation and improve mental wellbeing
• Provide support and guidance to carers of patients

What’s required

Qualifications

• Level 3 qualification in care, or equivalent qualification or experience
• Level 2 qualification in care, or equivalent, with level 3 expected on appointment

Experience

• Previous relevant experience working with the client group
• One-to-one working
• Personal care tasks

Skills & knowledge

• Sound knowledge of communication, literacy and numeracy, observing, advocacy, recording and liaison skills
• Challenging poor behaviour and role modelling good behaviour
• Positive attitude and acting on feedback
• Praising and supporting others
• Communicating clearly and effectively in English, verbally and in writing

Other

• Working flexibly with minimal supervision
• Coping with changing situations and routine
• Meeting the travel requirements of the post

Nice to have

• Experience working with adults and older adults with mental health problems

What’s offered

• 27 days leave plus bank holidays, rising to 33 days with long service
• Generous NHS pension
• Enhanced pay for unsocial hours
• Flexible and agile working
• Maternity, paternity and adoption support
• Wide range of staff networks
• Health and wellbeing opportunities
• Comprehensive induction programme and continued professional development